PMO change Lead

• May 2023 - Present

Treasurer

• Mar 2017 - Present

Change Manager

• May 2022 - May 2023

Leading and setting up the change management office. Identifying change projects and assessing impact to provide appropriate level of change management. Leading change management function for key transformational projects including finance system implementation, customer management system and organisational and culture change. Ensuring stakeholder management and user benefits are core to the change, empowering, upskilling and supporting the change champion network to drive the transformation and bring people on the journey. Show less

Senior Organisational Performance Officer

• Mar 2021 - May 2022

Regional Fundraising Manager

• Dec 2015 - Mar 2021

Fundraising Manager

• Aug 2012 - Nov 2015

Supporting a range of volunteers from a variety of backgrounds, from the one off fundraiser to our loyal branch volunteers. I work with them all to help them to achieve their goals and ensure they have a fun and positive experience fundraising for the BHF. I also work to recruit corporate partnerships, charity of the year and sponsorship deals. The variety of this role and the challenges it brings keep it alive and ever developing. In the past few months I have been given the opportunity to experience and lead a team of eight fantastic fundraising managers through a national campaign achieving and exceeding our financial target. I have also been attending management team meetings and have helped with planning budgets and KPI's for the team for the next financial year. Show less

RSPCA Operations project manager

• Sep 2011 - Aug 2012

I am currently managing a project that will significantly change the operational processes in our animal establishments. The changes identified will require a major culture change and will impact on how the establishments function. The project involves internal and external stakeholders across a large geographical area and encompasses a range of establishments.

RSPCA Volunteer support manager

• Sep 2010 - Sep 2011

I requested a secondment to this role as part of my skill development. The key responsibility of the role was to support the RSPCA branches and animal centres with managing, recruiting and retaining their volunteers. As the only central resource to support RSPCA volunteers I covered a range of activities including the creation of support resources and helping out with queries regarding new legislation and policies.

RSPCA youth event organiser

• Sep 2007 - Sep 2010

I was responsible for organising the annual Young Photographer Awards competition and awards ceremony. My tasks for this included writing and implementing a marketing strategy, researching venues, administration of the competitions microsite and the authorisation of press releases. This culminated in the organisation of an event for over 100 people. In 2009 I project managed the relaunch of the teenage membership of the society. I continued to improve this area by expanding membership and bringing in further incentives and rewards for our members. Show less

Hotel receptionist / Administrator/ events planner

• Feb 2006 - Sep 2007

I organised a wide range of events including weddings, conferences and corporate golf days. I was also responsible for the venues marketing and advertising. I organised a wide range of events including weddings, conferences and corporate golf days. I was also responsible for the venues marketing and advertising.

Assistant Manager

• Jul 2005 - Feb 2006

I assisted the manageress and the owner of a busy country pub in the day-to-day running of the business. This involved working with kitchen staff and bar staff/ waitresses to ensure a pleasant and effective working environment. I assisted the manageress and the owner of a busy country pub in the day-to-day running of the business. This involved working with kitchen staff and bar staff/ waitresses to ensure a pleasant and effective working environment.

Inspector development graduate scheme

• Sep 2004 - Jul 2005

I was on the Inspector development programme working in a team and on my own. I reviewed accounts for investigation cases. I communicated both with my colleagues and also the clients and their representatives involved in the cases. I was on the Inspector development programme working in a team and on my own. I reviewed accounts for investigation cases. I communicated both with my colleagues and also the clients and their representatives involved in the cases.

German Accounts Payable Clerk

• Mar 2004 - Sep 2004

Processing the invoices for three of KC's paper mills that were based in Switzerland, I was responsible for the administration of the invoices and for resolving any issues. As the majority of the suppliers were Swiss I was required to use my German language skills on a daily basis. Processing the invoices for three of KC's paper mills that were based in Switzerland, I was responsible for the administration of the invoices and for resolving any issues. As the majority of the suppliers were Swiss I was required to use my German language skills on a daily basis.

Customer services representative

• Oct 2003 - Dec 2003