Kate Massicotte

Travailleuse Sociale Inscrite at CSDCAB-Conseil scolaire de district catholique des Aurores boréales
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Contact Information
us****@****om
(386) 825-5501
Location
Thunder Bay, Ontario, Canada, CA

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Experience

    • Canada
    • Primary and Secondary Education
    • 1 - 100 Employee
    • Travailleuse Sociale Inscrite
      • May 2021 - Present

      • d’offrir des services directs de soutien en santé mentale aux élèves afin de promouvoir le bien-être et la réussite scolaire • de participer à la planification, l’exécution et l’évaluation d’interventions individuelles et de groupes fondées selon les forces de l’individu et adaptées aux différentes populations dans un contexte multidisciplinaire • de fournir une gestion de cas complète et effectuer la liaison et les renvois à l’intérieur du Conseil et à l’extérieur du Conseil avec des agences communautaires • d’offrir un appui lors d’événement tragique ou de situation de crise en offrant un appui direct aux élèves et de la consultation auprès des membres du personnel • de bâtir la capacité du personnel qui œuvre auprès des élèves • d’agir en tant que personne-ressource pour le comité d’identification, de placement et de révision (CIPR) et participer à ces rencontres au besoin • d’assurer la documentation de toutes les interventions et préparer des rapports au besoin Show less

    • Canada
    • Hospitals and Health Care
    • 700 & Above Employee
    • Social Worker
      • Oct 2020 - Mar 2021

      -Participate as a member of an inter-professional team working with children and adolescents with complex emotional, behavioural and/or psychiatric difficulties. -Facilitate case conferences with family and service providers to develop a discharge plan and ensure that clients are well supported in their return home. -Complete referrals to appropriate service providers based on client individual needs as directed by the medical team -Participate as a member of an inter-professional team working with children and adolescents with complex emotional, behavioural and/or psychiatric difficulties. -Facilitate case conferences with family and service providers to develop a discharge plan and ensure that clients are well supported in their return home. -Complete referrals to appropriate service providers based on client individual needs as directed by the medical team

    • Canada
    • Government Administration
    • 100 - 200 Employee
    • Student Services Assistant
      • Oct 2017 - Nov 2020

      • Provide high quality customer service, information and application assistance for financial aid programs such as loans, bursaries/awards, grants and scholarships • Respond to telephone inquiries, covering all aspects of student aid programs, policies, and procedures. • Clarify program policies; explain assessment of eligibility and the status of application information • Determine eligibility for loans, grants, bursaries, and scholarships by evaluating eligibility of applications in accordance with program guidelines and calculate financial need • Ensure the timely and accurate processing of applications and transactions for OSAP and all other programs administered. • Respond in writing to general correspondence received from applicants related to all programs by the Student Financial Assistance Branch • Verify, review and complete information submitted by applicant, identify discrepancies and follow up with applicant for further required documentation • Refer complex or contentious inquiries and/or cases to proper program area staff. • Participate as a team member in the Programs Unit and on a branch-wide basis in the delivery and improvement of client services Show less

    • Caseworker
      • Jan 2019 - Jan 2020

      • Provide high quality customer service and consultation to clients • Collect and evaluate information to determine eligibility for ODSP Income and Employment Supports. Conduct preliminary and secondary assessments of ODSP recipients. • Make adjustments to entitlements and resolve conflict situations • Explain legislation and ministry initiatives • Prepare a range of communication materials • Plan and deliver information sessions to clients & stakeholders on community based employment supports • Facilitate referrals to Family Support Workers, service providers, social service agencies and other community agencies. Show less

    • Canada
    • Mental Health Care
    • 1 - 100 Employee
    • SNAP Child and Family Counsellor
      • Feb 2016 - Oct 2017

      Guided by the seven grandfather teachings in the delivery of the agency’s mission and vision:• Delivered an evidence –based program to children and families.• Implemented the SNAP therapeutic model by CBT• Managed high-risk and aggressive behaviour • Facilitated and participated in meetings from intake to discharge• Completed documentation, evaluations, and collection and entry of data• Determined eligibility for service• Developed treatment plans and goals in conjunction with the family• Consulted and collaborated with other service providers• Completed referrals as needed and identified Show less

    • Interim Manager-Family Services
      • Mar 2017 - Jun 2017

      Guided by the seven grandfather teachings in the delivery of the agency’s mission and vision:• Interpreted and applied relevant legislation, directives and policies.• Was responsible to manage, mentor and lead a team of 6-8 frontline workers.• Was responsible to oversee and consult on 100+ case files. • Ensured consistent and ongoing collaboration and consultation between staff and the respective First Nation communities on all case files.• Ensured that staff completed all assessments, reports, and documentation appropriately and in a timely matter to ensure ministry compliance.• Verified and reviewed documentation information submitted, identified discrepancies and requested modification to be completed as required. • Provided regular and consistent clinical supervision to all unit staff which included professional development and identifying of staff training needs. • Facilitated purposeful monthly unit meetings.• Participated in the hiring and disciplining of staff as required. Show less

    • Interim Manager-Children Services
      • Nov 2016 - Feb 2017

      Guided by the seven grandfather teachings in the delivery of the agency’s mission and vision:• Interpreted and applied relevant legislation, directives and policies.• Was responsible to manage, mentor and lead a team of 6-8 frontline workers.• Was responsible to oversee and consult on 100+ case files. • Ensured consistent and ongoing collaboration and consultation between staff and the respective First Nation communities on all case files.• Ensured that any child who came into care received the highest quality of service and that all planning for the child took into consideration the best interest of the child in accordance with standards, policies and legislation• Ensured relevant and appropriate permanency planning was developed for each child in care• Participated in the crown ward audit and ensured that all directives and recommendations were addressed as requested• Ensured that staff completed all assessments, reports, and documentation appropriately and in a timely matter to ensure ministry compliance.• Verified and reviewed documentation information submitted, identified discrepancies and requested modification to be completed as required. • Provided regular and consistent clinical supervision to all unit staff that included professional development and identifying of staff training needs. • Facilitated purposeful monthly unit meetings.• Participated in the hiring and disciplining of staff as required. Show less

    • Child Welfare Mentor
      • Apr 2015 - Feb 2016

      Guided by the seven grandfather teachings in the delivery of the agency’s mission and vision:• Was responsible to develop and deliver In-Service Training• Coached, mentored, and shadowed both new and experienced staff with best practice as per areas identified on the mentoring requests• Ensured staff understood documentation requirements and assisted them in developing a plan to meet timelines and/or catch up on overdue documentation to ensure ongoing and future compliance.• Ensured transfer of learning was delivered.• Completed mentoring notes, and report to managers as per staff progress Show less

    • Children Services Worker
      • Jul 2012 - Apr 2015

      Guided by the seven grandfather teachings in the delivery of the agency’s mission and vision:• Ensured the child’s safety and needs were being met through observation and conducting routine face to face private interviews.• Developed and prepared a plan of care with the clients tailored their individual needs. Reviewed the plan every 6 months, ensured the goals previously identified were completed, updated their progress, and identifed new goals.• Linked the client to appropriate services as identified to benefit their individual growth, development, and well-being. Worked collaboratively and holistically with the respective service providers, facilitated case conferences, and documented all contact.• Ensured all documentation was precise, completed on time and that case filing was in order to meet Ministry standards and compliance. Show less

    • Case Manager-Protection Services
      • Jun 2011 - Jul 2012

      Guided by the seven grandfather teachings in the delivery of the agency’s mission and vision:• Determined eligibility for service. If service was identified, ensured the child’s safety and needs were being met by conducting a thorough investigation. • Case managed all ongoing service files by developing and preparing a Service plan with the clients tailored to their individual needs. • Ensured that the focus on goals and outcomes was maintained, facilitated communication/case conferences among service providers and worked collaboratively and holistically with them.• Evaluated progress toward achieving goals and outcomes, developed and implemented a concurrent plan if clients were not achieving their goals, documented all contact within 24hrs.• Completed all required recordings and documentation to meet the ministry standards and guidelines. Show less

    • Prime Worker/Administration Relief
      • Oct 2008 - Jun 2011

      Guided by the seven grandfather teachings in the delivery of the agency’s mission and vision:• Transported children to and from access, appointments and recreation.• Was responsible to supervise access and assess interactions between child and parents and resolve any conflicting situations that arose.• Documented all contact and informed the case worker of any concerns or conflicting issues that arose from access as well as positive contact.• Maintained the administration filing system, and managed all incoming and outgoing mail. Provided correspondence, and returned calls in a timely and professional manner. Show less

    • Supply Teacher
      • Sep 2010 - Mar 2011

      • Worked with students at all levels, from pre-kindergarten to grade 8 • Followed regular teacher’s lesson plans in a way that ensured consistency and optimal learning, and that encouraged students to participate • Assigned classwork and homework as necessary, according to lesson plans • Modified teaching styles to fit the learning styles of various students • Maintained a well-managed classroom and positive learning environment • Supervised students out of class such as in the hallways, lunch area, and recess. Show less

    • Canada
    • Banking
    • 700 & Above Employee
    • Customer Service Representative
      • Mar 2003 - Aug 2008

      • Determined eligibility, calculated financial requirements, and processed credit applications. • Was responsible to train and supervise new employees • Was responsible for all the ordering, shipping, receiving and accounting of the legal tender for the branch. • Ensured client confidentiality was protected and maintained at all times. • Determined eligibility, calculated financial requirements, and processed credit applications. • Was responsible to train and supervise new employees • Was responsible for all the ordering, shipping, receiving and accounting of the legal tender for the branch. • Ensured client confidentiality was protected and maintained at all times.

Education

  • Wilfrid Laurier University
    Master of Social Work
    2020 - 2021
  • Laurentian University/Université Laurentienne
    Cum Laude Honours Bachelor of Indigenous Social Work
    2015 - 2020
  • Confederation College
    Honours Social Services Worker Diploma
    2008 - 2010

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