Experience

Delt Shared Services Ltd

• United Kingdom
• IT Services and IT Consulting
• 100 - 200 Employee

• Information Governance Specialist

  • May 2018 - Present

  DPO (from Nov 2021); Wrangler of the ROPA; Asker of awkward questions; Responder of other awkward questions; Herder of information requests and data incident responses.

• Technical Officer - Systems Analyst

  • Oct 2014 - May 2018

  Plymouth, United Kingdom Core responsibilities: Capture and document user requirements applying appropriate tools, techniques and public sector standards Identify and assess potential solutions, liaising with strategic teams to ensure best fit with roadmap Support Project Managers in project delivery, liaising with business managers and preparing bespoke user guidance, and collating and preparing data and information for the technical and first line teams. Management of multiple streams of work



Plymouth City Council

• Government Administration
• 700 & Above Employee

• Information Analyst/Business Analyst

  • Mar 2009 - Sep 2014

  Included 2 year programme to provide IT toolset for Corporate Accommodation Strategy: Analysis and implementation of Windows 7, Office 2010, Lync 2010 (including response group and executive functionality), virtual desktops and change to applications delivery to virtual for all IT users. Using ITiL, Prince2 and Project Server

• Information Managment Advisor

  • Mar 2008 - Feb 2009



Child Maintenance and Enforcement Commission

• Public Policy Offices
• 1 - 100 Employee

• Executive Officer

  • Jan 1997 - Mar 2008

  EO - IT and Security (4 years): Project work - rollout of Windows and PC upgrade, liaison with central IT and service providers, user handouts and communications; user admin; 1st line fault finding; information security checks and support. EO - Team leader (3 years): Management of 12 staff across assessment, accounts and debt management functions; MP and Independent Case Examiner complaint investigation. Account Maintenance Officer (4 years): Account checks, adjustments following… Show more EO - IT and Security (4 years): Project work - rollout of Windows and PC upgrade, liaison with central IT and service providers, user handouts and communications; user admin; 1st line fault finding; information security checks and support. EO - Team leader (3 years): Management of 12 staff across assessment, accounts and debt management functions; MP and Independent Case Examiner complaint investigation. Account Maintenance Officer (4 years): Account checks, adjustments following reassessments. Show less