Branch Manager

• Jan 2020 - Present

Regional Manager

• Jan 2015 - Jan 2020

Achievements and responsibilities: • Oversea the overall running of locations in my cluster (Yeovil and Winchester)• Managing my team, supporting, motivating and encouraging them in their roles to creating a good working environment that yields results• Responsible for the complete sales procedure – identifying needs, generating leads, telesales/Face to face sales etc.• Ensuring Legal compliance is adhered to for Health checks (conducted quarterly)• Organising and attending corporate events such as telesales events, Recruitment days and job fairs• Key Account manager for 4 clients – Building and maintaining customer relationships. Regular contact and regular visits to Head OfficeSummary - We provide a professional and quality service to the industry at the highest level possible. Customer service is key to this role to build long term relationships providing a strong foundation for the branches. Very fast paced environment where the components are constantly moving so fast thinking and adaptability are essential. Commitment and dedication is key.

Branch Manager

• Mar 2011 - Jan 2015

Achievements and responsibilities: • Taking ownership/responsible for the complete running of the Yeovil branch• Managing the Consultants and administrators with the art of delegation to ensure maximum productivity• Identifying needs - Building and maintaining relationships with both clients and temporary staff• Managing staffing levels for both temporary staff and office staff• Ensuring all bookings coming into the branch are covered with maximum effort and minimal failure – adhering to weekly targets• Supporting my staff and ensuring clear boundaries for roles expected and create a nice working environment• Solely responsible for branch progression and year on year development

Recruitment Consultant

• Jun 2008 - Mar 2011

Achievements and responsibilities: • Answering incoming calls and dealing with accordingly• Booking candidates into temporary roles• Typing all necessary documents and correspondence as required• Interviewing and screening candidates for vacant positions• Ensure complete compliance for all candidate’s registration documents being putting them into a placement• Maintaining and organising the company filing system• Contacting all applicants who apply for positions with us• Printing any supplementary notes as required • Running professional errands – reporting to my manager

Collections Agent

• Aug 2004 - Mar 2011

Achievements and responsibilities: • Generating and developing sales leads• Handling accounts for new business and arrears/development• Face to face weekly collections for load payments and/or loans issued• Balancing weekly accounts Achievements and responsibilities: • Generating and developing sales leads• Handling accounts for new business and arrears/development• Face to face weekly collections for load payments and/or loans issued• Balancing weekly accounts

Personal Assistant

• May 2001 - Sep 2003