Experience

Yellowbrick

• United States
• Mental Health Care
• 1 - 100 Employee

• Business Administrative Assistant

  • Feb 2022 - Present

  As Business Administrative Assistant for Yellowbrick, I hold several responsibilities. I greet new patients upon admission, receiving their registration paperwork, payment, and insurance information. I prepare monthly billing statements for all patients, and pull weekly billing reports for our in-network services with Synchrony Brain Health. I keep track of admissions data and treatment plans, as well as coordinate with Professional Staff to communicate treatment updates to parents and/or guarantors. I prepare, receive, and send out medical records for new admissions and discharged patients. We hold monthly events, which I assist in coordinating catering, invitations, RSVPs, and clean-up. In the absence of an Admissions Coordinator, I have stepped in to answer calls and schedule meetings with the Director of Admissions for potential patients. I have also taken the initiative to digitize all backdated Accounts Payable, as well as organizing the filing systems in the office.



off the hook by kate

• Moncton, New Brunswick, Canada

• Owner + Creator

  • Sep 2018 - Present

  I crochet and sell hats, head wraps, scarves, and baskets on Facebook at @offthehookbykate. I made a hat for myself in university and received several requests for custom orders so I turned it into a side hustle! I crochet and sell hats, head wraps, scarves, and baskets on Facebook at @offthehookbykate. I made a hat for myself in university and received several requests for custom orders so I turned it into a side hustle!



Apple Self Storage

• Canada
• Retail
• 1 - 100 Employee

• Site Manager

  • Mar 2021 - Nov 2021

  I worked at Apple Self-Storage as a site manager to cover the former manager's maternity leave. During my time as site manager, I had many duties as the sole employee on site. Responsibilities included invoicing, payment management, payment collections, the occasional unit auction, site inventory checks, office sales inventory management, unit rental, and phone reception. We had many customers on automatic payments, which I processed daily, but I also called many customers to remind them of upcoming payments. I also generated invoices for customers. When a customer was past due I called regularly to collect payment. When they were delinquent for an extended period of time, I would inventory the unit and list it for online auction. Two to four times per week I would walk the site to check all units were in order, and to ensure the site was clean and well-maintained. Any issues would be reported to the maintenance employee. We sold packing materials in the office so I managed sales and inventory. When a customer would rent a unit, I would review the contract and terms of the lease in detail. As a national chain, I often answered the main phone line to transfer calls to the appropriate location. During my time of employment, our occupancy hovered around 90%, so I maintained a waiting list for customers interested when a unit would vacate.



The Wellness Exchange

• Moncton, New Brunswick, Canada

• Wellness Advisor

  • Nov 2020 - Mar 2021

  The Wellness Exchange is a locally owned business that offers a large variety of wellness products, such as healthy groceries, supplements, low-waste home goods, and natural beauty & body care. Many of the products carried came from locally owned small businesses, and all products were selected for their quality and sustainability. While at The Wellness Exchange, I served customers, maintained store cleanliness, unloaded shipments & stocked shelves, organized overstock, and opened & closed the store handling the daily cash & register reports.



Harvest House Atlantic

• Canada
• Civic and Social Organizations
• 1 - 100 Employee

• Marketing Coordinator

  • Jul 2019 - Mar 2021

  I managed social media accounts (content creation and posting) and coordinated all marketing opportunities with our Director of Philanthropy at Harvest House Atlantic. I was also involved in coordinating fundraising events, like our Annual Gala. During my time at Harvest House, we started a campaign titled "Stories of Hope," where we gathered testimonials from our program participants. Programs included Addiction Recovery, Step-Up Housing (affordable and transitional housing, especially geared towards recovering addicts), and Overnight Shelter. In this campaign, I photographed and interviewed participants in order to share their stories and encourage the community about the work Harvest House was doing. I attended events, like our annual Thanksgiving Dinner, to capture photographs and videos for our social media marketing. I also manned the occasional non-profit booth at the local Farmers Market on behalf of Harvest House. When our website needed updating, I assisted the contracted designer on modernizing our brand. I also wrote several grant applications.



King's Ice Cream

• Canada
• Restaurants

• Shift Manager

  • Apr 2018 - Sep 2019

  As Shift Manager, I opened and closed the store on a daily basis. Responsibilities included cash management, inventory management, customer service, and store cleanliness. To open the store I would check all inventory, set out the chairs & tables, count the cash and open the till, and assemble the frozen yogurt machine. During the shift I would serve customers, maintain store cleanliness, and refill inventory throughout the day. At closing I counted tips, counted the cash, checked all inventory, cleaned the store, and disassembled the frozen yogurt machine. I also managed up to four employees per day. Often I worked alone three to five hours per day. Occasionally I would meet the delivery trucks before store hours.



Wesley Seminary

• United States
• Higher Education
• 1 - 100 Employee

• Student Staff

  • Nov 2015 - Apr 2019

  During university I was employed part-time as a student work at the Seminary. My job responsibilities included filing/scanning paperwork, answering phone calls, and other administrative assistant duties. For a short period of time, I took calls and made calls for the Student Admissions department. I also managed the kitchen for on-site classes - making coffee, setting out breakfast, and cleaning up. While working at the Seminary, I organized the storage closets and made an inventory of all materials in the office library.



All-American Self Storage

• United States
• Real Estate
• 1 - 100 Employee

• Assistant Manager

  • Apr 2013 - Jun 2017

  I began working at All-American Self Storage in high school as a Saturday office manager. I worked Saturday shifts and the occasional weekday shift, covering the office duties. These duties included answering phones, managing payments, selling and keeping track of inventory (packing supplies sold in the office), renting units, and maintaining office & site cleanliness. Once I graduated high school and went away to college, I would return in the summers to work at All-American. I maintained the same responsibilities but increased my hours.



The Wellness Center of Tuscaloosa

• Tuscaloosa, Alabama, United States

• Receptionist

  • May 2013 - Aug 2014

  I was hired in high school to work the occasional reception shift at The Wellness Center of Tuscaloosa, greeting customers, cleaning rooms after appointments, booking future appointments, taking payment and insurance information, and answering phones. I was hired in high school to work the occasional reception shift at The Wellness Center of Tuscaloosa, greeting customers, cleaning rooms after appointments, booking future appointments, taking payment and insurance information, and answering phones.