Experience

HYAS

• Canada
• Computer and Network Security
• 1 - 100 Employee

• Head of Client Success

  • Sep 2022 - Present



Wooshii

• United Kingdom
• Media Production
• 1 - 100 Employee

• Manager of US Territory / Client Services

  • Jan 2022 - Sep 2022



Enervee

• United States
• Technology, Information and Media
• 1 - 100 Employee

• Vice President of Customer Success

  • Oct 2020 - 2021

• Director of Customer Success

  • 2016 - Oct 2020



Tongal

• United States
• Entertainment Providers
• 1 - 100 Employee

• Director of Client Success

  • 2015 - 2016

  ● Established and built out the company’s first Client Success role by conducting an internal audit of platform pain points, providing both long and short term solutions and establishing a 12-month plan● Created a client onboarding process to effectively and efficiently educate customers on the Tongal platform and how it works within their organization● Developed Product Roadmap in cooperation with Tech, Community and Production Teams, ensuring that feedback was prioritized accordingly and aligned to a successful client experience● Served as liaison between Technology and Accounts Teams, prioritizing key product updates to drive client platform adoption ● Coordinated the company’s first ever Brand Lab, for over 60 clients and partners including Instagram, Johnson & Johnson, Mastercard and NASA, positioning Tongal as a thought-leader and strategic partner in the space● Co-produced the Third Annual Tongies Award Show, a black-tie affair for our best 200+ community members and brand partners, in collaboration with the Community and Production Teams resulting in an increase in client attendance by 5x● Founded Women of Tongal to increase awareness on gender diversity in the workplace while creating a space for women to provide support and empowerment● Played an instrumental role in the cultural foundation of the company, including but not limited to establishing and rolling out a Mentorship Program, creating the company’s first onboarding program and organizing philanthropic activities

• Account Director

  • 2013 - 2015

  ● Contributed to over $2M in sales by providing effective account management support and strategy to South/West Client Accounts● Efficiently mapped, grew relationships, and marketed to influential marketing service groups within Client Accounts including Frito-Lay, Dr. Pepper Snapple Group, VF Corp and JCPenney● Collaborated with Tongal Producer team to create two successful National broadcast spots for Frito-Lay



adverCar

• Advertising Services

• Senior Director- Business Development

  • 2011 - 2013

  ● Responsible for bringing in 87% of new business, including national brands such as the NBA and McDonald’s, to start-up within first year and a half of company● Sold new OOH media platform to buyers, brands and agencies ● Worked closely with CEO on daily basis regarding operations, company build-out, fundraising, developing and implementation of sales strategy and new business acquisition● Promoted to Sr. Director of Business Development after successful first year in sales as top Sales Manager● Managed sales team by tracking daily activity on SalesForce.com, ran weekly sales meetings that included sales training exercises, assisted with sales calls and build out of sales materials● Generated new business by smart prospecting through cold calling and foot canvassing top targets on a local, regional and national level● Collaborated with agencies and brands to develop and implement creative and successful campaigns within medium● Designed and built out sales materials for team including media kits, RFP requests, one-pagers, rate cards, power points and proposals● Maintained and grew existing client and buyer relationships by ensuring all campaign objectives were delivered in a timely and efficient manner● Liaison between Operations and Sales Team, efficiently communicated campaign updates, pipeline growth, and new business opportunities to ensure a smooth and effective process● Assisted with driver acquisition by managing street teams and utilized online advertising through Facebook and other social media outlets● CEO’s first hire upon company conception and jointly developed company’s mission, culture, sales and operational structures and backend technology platform



ADP

• United States
• Human Resources Services
• 700 & Above Employee

• District Manager

  • 2008 - 2011

  • Tracked on pace for President’s Club FY’11 with 132% of quota in Q2 ’10 and Q3 ‘10• Displayed the ability to succeed in a competitive, fast-paced environment by producing 141% of quota in FY’10 despite transferring territory twice during the fiscal year• Promoted from an Associate District Manager to District Manager by producing 115K in sales during first year• Received multiple awards including "100% Club Producer", multiple Sprint Qualifiers and two-time Mentor of Sales Region• Generated new business by smart prospecting in territory through cold calling and foot canvassing top targets and new businesses• Developed and maintained reciprocal relationships with accountants and bankers while establishing referral channels• Utilized sales skills by probing, presenting and asking for the business at close on a daily basis



iSeatz

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• Marketing and Account Development Manager

  • 2007 - 2008

  • Contributed to the company’s fulfillment sales efforts securing and developing products/offers from leading Experiences and Travel/Entertainment companies, on behalf of iSeatz travel and banking clients such as Travelocity, Priceline, Orbitz, Expedia, MasterCard and CitiGroup• Personally responsible for delivering 119% of reward offers goal in Q’1 08 through prospecting and asking for referrals at closing of major accounts• Worked with management and client services on developing and implementing customized programs on behalf of key distribution partners• Responsible for cold calling restaurants, Fortune 500’s, online travel retailers, and banking partner prospects to increase fulfillment sales pipeline and grow iSeatz profitability• Cultivated strategic opportunities with clients and partners in key verticals that helped extend iSeatz’s revenue opportunities into new and developing areas as well as further build growth and gain market share for the entire company



Denver Broncos

• Public Relations Graduate Assistant

  • 2005 - 2007

  • Contributed with the day-to-day organization of one of the most highly acclaimed PR departments in the NFL• Assembled daily press clippings for Head Coach Mike Shanahan, staff, and for archival purposes• Assisted numerous national and local media members daily with interview requests and research assignments• Compiled statistics and notes for the weekly press release• Promoted game day duties, such as in-game statistics, quotes, distribution of stats/quotes• Provided daily footage and coordinated interviews with athletes for The NFL Network• Produced weekly game boards for Broncos’ play-by-play announcer and three-time Colorado Sportscaster of the Year Dave Logan and color commentator David-Diaz Infante• Aided KCNC TV- CBS 4 anchor Reggie Rivers and crew with weekly sports segments• Assisted in maintenance of the official website with posting of press releases• Contributed to the media guide with assistance in editing and by composing game re-caps• Produced and distributed over 300 media credentials throughout training camp