Kate Doherty
Senior IT Business Process Analyst at The Butterfly Foundation- Claim this Profile
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Bio
Credentials
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Creativity Bootcamp
LinkedInJan, 2019- Oct, 2024
Experience
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The Butterfly Foundation
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United States
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Philanthropy
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1 - 100 Employee
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Senior IT Business Process Analyst
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Jan 2023 - Present
Work with management and stakeholders to define their business requirements for existing and upcoming projects and translate these into solutions. Identify, analyse and facilitate improvements to existing systems and processes, scope out new requirements for future planning. Provide key feedback on the IT strategy. Manage and coordinate service providers to ensure timely, cost effective delivery of designed solutions. Work with management and stakeholders to define their business requirements for existing and upcoming projects and translate these into solutions. Identify, analyse and facilitate improvements to existing systems and processes, scope out new requirements for future planning. Provide key feedback on the IT strategy. Manage and coordinate service providers to ensure timely, cost effective delivery of designed solutions.
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Life Without Barriers
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Australia
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Individual and Family Services
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700 & Above Employee
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Senior Business Analyst
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Jan 2021 - Jan 2023
Lead components of the analysis, design, development of the various systems and operational processes across Life Without Barriers. Lead components of the analysis, design, development of the various systems and operational processes across Life Without Barriers.
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Health Services Union NSW
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Australia
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Civic and Social Organizations
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1 - 100 Employee
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Business Analyst
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Oct 2019 - Sep 2020
Develop and maintain strong internal stakeholder relationships and provide analysis of organisational data to drive optimum outcomes in all areas of the union. Specifically: - Support the development, implementation and management of sophisticated and scalable systems with a focus on the Membership Management/CRM system - Support and develop cross-functional initiatives to streamline development processes and automate reporting, analysis and project controls - Write clear business requirements documentation - Research, analyse and streamline document business processes
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NPS MedicineWise
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Australia
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Wellness and Fitness Services
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1 - 100 Employee
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Business Analyst
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Feb 2017 - Oct 2019
NPS MedicineWise is an independent, not for profit and evidence based organization working nationally to improve the way medicines, medical tests and other health technologies are prescribed and used. Find out more: https://www.nps.org.au/My key responsibilities are to identify and work with stakeholders to capture business requirements that meet the strategic objects of NPS MedicineWise. I am responsible for translating and documenting these business requirements into semi-technical specifications suitable for the development team.I ensure traceability of requirements from stakeholder concerns to solution design and I triage incidents or identify defects and provide Root Cause Analysis to fix identified issues.
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Corporate Systems Specialist
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Jan 2016 - Feb 2017
I am responsible for the support, configuration and continuous improvement of corporate systems and supporting processes, including Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) systems. Key areas of responsibility include: - Providing day-to-day front-line administrative support to NPS MedicineWise users and to assist in the development and maintenance of end-user training and support materials as well as conduct training sessions as needed.- System design and administration, including advising business users of existing system functionality that will generate business efficiencies along with user maintenance and reporting.- Ensuring data integrity by monitoring changes and engaging with business owners to help drive corrective action.Using exception reports to continually monitor the accuracy of data and assisting with bulk import of data to ensure information completeness and integrity.
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People & Development Coordinator, Systems
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Jan 2014 - Jan 2016
NPS MedicineWise is an independent, not for profit and evidence based organisation working nationally to improve the way medicines, medical tests and other health technolgies are prescribed and used. Find out more: http://www.nps.org.au/I am responsible for the coordination and provision of P&E administrative functions such as recruitment and onboarding and for providing efficient administrative support to all members of the P&E team. My main focus is on the management and coordination of HRIS including point of contact for issues resolutaion. I am also responsible for reporting and other systems related projects.
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Payroll Officer
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Aug 2008 - Dec 2013
Provide a payroll service within NPS MedicineWise, by processing fortnightly pays for staff, administering the payroll function and responding to queries.
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Housing Bridge
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Non-profit Organizations
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1 - 100 Employee
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Administrative Assistant
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Mar 2008 - Aug 2008
Provide general administration support, assist in rent reviews and reporting. Provide general administration support, assist in rent reviews and reporting.
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NSW Ombudsman
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Australia
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Government Administration
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1 - 100 Employee
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Project Officer (Information Technology & Information Management)
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Apr 2006 - Oct 2007
Provide administrative support to the IT team, liaising with business representatives about the implementation of IT projects and work requests as well as undertaking a range of information security projects. Provide assistance and support to the Manager Corporate. Undertake projects, research and policy development. Coordinate the Ombudsman’s IT & IM related projects.
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Staff Clerk
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Mar 1998 - Apr 2006
Provide personnel and payroll services to a high professional standard.
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Education
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2014 - 2014
Australian Human Resources Institue
Certificate IV, Human Resources Management/Personnel Administration, General
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