Estimator

• Apr 2019 - Present

Project Manager

• Dec 2016 - Apr 2019

Account Manager

• Sep 2013 - Dec 2016

Account Administrator

• Apr 2012 - Sep 2013

Designer & Sales Consultant

• Nov 2011 - Apr 2012

Designed floor plans to improve clients' ability to visualize the finished room. Performed daily sales floor procedures, such as pricing and merchandising, to create an attractive and efficient shopping environment. Accurately ordered furniture to customers' specifications enhancing client satisfaction. Designed floor plans to improve clients' ability to visualize the finished room. Performed daily sales floor procedures, such as pricing and merchandising, to create an attractive and efficient shopping environment. Accurately ordered furniture to customers' specifications enhancing client satisfaction.

Customer Service Associate

• Mar 2004 - Jan 2011

Coordinated and sold window, blind and interior shutter installations in an orderly and timely manner ensuring a high rate of customer satisfaction. Performed audits and compiled inventory reports to maintain the integrity of day to day sales operations. Advised customers on proper product selection and demonstrated how to use them, guaranteeing customers' projects will be completed smoothly and resulting in high customer retention. Consulted on finish schedules and coordinated color schemes for complete residential and commercial spaces, generating increased revenues for the company. Trained colleagues on product knowledge, increasing the effectiveness of the overall customer service. Show less

Project Intern

• Aug 2010 - Aug 2010

Organized and corrected subcontracts, bond and insurance certificates, purchase orders, and transmittals, and contacted any subcontractors or suppliers to resolve issues, ensuring smooth executions of those contracts. Worked alongside the project manager to generate and modify contract forecast, expense distribution, and subcontractor status reports, assembling the necessary information for a request for payment and corporate cost updates. Recorded daily work reports, payroll timesheets, and subcontract execution progress into company's project management computer system, guaranteeing up-to-date, accessible information and gaining experience utilizing the project management software. Procured and organized supplies, contacted utility companies and cost-coded invoices for the trailer set-up, providing a functional workspace with documentation of all incurred expenditures. August 2010 Show less