Executive Administrator

• May 2021 - Present

Private Tutor

• Oct 2019 - May 2021

- Worked one on one with over 40 elementary, middle, and high school students- Created writing, reading, and mathematics programs individually tailored for each student- Worked with parents and educators to help each child reach his/her full potential - Worked one on one with over 40 elementary, middle, and high school students- Created writing, reading, and mathematics programs individually tailored for each student- Worked with parents and educators to help each child reach his/her full potential

Gifted & Talented Teacher

• Dec 2020 - Feb 2021

- Provided appropriately challenging, differentiated curriculum for over 70 students across four elementary schools- Instructed students with diverse backgrounds and learning styles by using a variety of instructional resources- Tutored children in small groups to assist them with difficult subject material- Collaborated with classroom teachers regarding individual educational plans for students- Created and supervised an experiential program for gifted students to learn beyond the core curriculum

Amazon Prime Associate

• Jun 2020 - Feb 2021

- Worked both alone and with a team in a fast paced environment to secure resources in a timely manner- Organized resources into manageable units for delivery- Communicated with members regarding availability of resources- Solved customer service issues as needed - Worked both alone and with a team in a fast paced environment to secure resources in a timely manner- Organized resources into manageable units for delivery- Communicated with members regarding availability of resources- Solved customer service issues as needed

Line Cook

• Nov 2018 - Mar 2020

- Worked with a diverse team of cooks in a fast paced environment, serving over 300 customers per night- Promoted from extern to line cook, working Garde Manger, Plancha, and Fry Stations- Trained externs and delegated tasks as needed- Assisted with new recipe development - Worked with a diverse team of cooks in a fast paced environment, serving over 300 customers per night- Promoted from extern to line cook, working Garde Manger, Plancha, and Fry Stations- Trained externs and delegated tasks as needed- Assisted with new recipe development

Guest Teacher

• Oct 2019 - Dec 2019

- Taught English as a Second Language in Italy- Created daily English lesson plans that integrated American history and culture- Collaborated with other teachers on projects and taught them about the American educational system- Created an extracurricular English Club for each grade level - Taught English as a Second Language in Italy- Created daily English lesson plans that integrated American history and culture- Collaborated with other teachers on projects and taught them about the American educational system- Created an extracurricular English Club for each grade level

Apprentice/Line Cook

• Aug 2018 - Nov 2018

- Apprenticeship with Michelin Star Chef Ben Pollinger- Line Cook - Apprenticeship with Michelin Star Chef Ben Pollinger- Line Cook

Retirement Specialist III for the Division of Retirement

• Apr 2018 - Jul 2018

- Provided customer service by telephone and email to over 200 stakeholders per day- Investigated retirement fraud cases and assisted in revamping the Florida Retirement System’s security to prevent future fraud- Worked closely with Florida Department of Law Enforcement and the United States Postal Service to track over 100+ fraud cases- Wrote communication pieces, the monthly newsletter, and letters to members regarding their accounts- Accurately reviewed and processed retirement forms or other documents necessary for annuitants’ retirement benefit payments- Trained over a dozen new employees on customer service and fraud prevention- Level II Security Clearance issued by the State of Florida

Customer Service Representative II for the Division of Retirement

• Sep 2017 - Apr 2018

- Provide customer service by telephone and email to members, employers, and other stakeholders- Communicate information concerning topics including: Retirement benefits, Application for FRS and/or Retiree Health Insurance Subsidy benefits participation and termination, Deferred Retirement Option Program (DROP), Disability retirement benefits, Benefit payments and amounts withheld from benefit payments, Beneficiary designation, Employer/Employee enrollments and contributions - Train new employees

Customer Service Representative I for the Division of Retirement

• Jun 2017 - Sep 2017

- Provide customer service by telephone and email to members, employers, and other stakeholders- Communicate information concerning topics including: Retirement benefits, Application for FRS and/or Retiree Health Insurance Subsidy benefits participation and termination, Deferred Retirement Option Program (DROP), Disability retirement benefits, Benefit payments and amounts withheld from benefit payments, Beneficiary designation, Employer/Employee enrollments and contributions

Regulatory Specialist II for the Department of Service Operations

• Jun 2016 - May 2017

- Evaluate licensure criteria in accordance with applicable laws to determine eligibility for licensure- Closely work with confidential information on a daily basis- Help individuals become licensed in careers to better their livelihood- Member of Emergency Management team to work the Florida Emergency Information Line- Level I Security Clearance issued by the State of Florida - Evaluate licensure criteria in accordance with applicable laws to determine eligibility for licensure- Closely work with confidential information on a daily basis- Help individuals become licensed in careers to better their livelihood- Member of Emergency Management team to work the Florida Emergency Information Line- Level I Security Clearance issued by the State of Florida

Intern for the Natural Hazard Planning Unit

• Feb 2016 - Apr 2016

- Developed an emergency fuels tracking tool- Reviewed Comprehensive Emergency Management Plans- Developed the Medical Plan for a COOP Exercise- Attending trainings/certified to be a Planning Section Chief and a Safety Office - Developed an emergency fuels tracking tool- Reviewed Comprehensive Emergency Management Plans- Developed the Medical Plan for a COOP Exercise- Attending trainings/certified to be a Planning Section Chief and a Safety Office

Intern for the Teen Court Program

• Jun 2015 - Aug 2015

- Developed and implemented new sanctions for the delinquent juveniles- Presided as the judge at weekly hearings for Teen Court- Revamped the Teen Court office’s filing system both in hardcopy and digitally- Created trusting relationships with the juvenile delinquents and their families built off honest, constant communication- Managed sensitive juveline cases in which hard decisions had to be made- 2 years of volunteer experience with this agency prior to interning - Developed and implemented new sanctions for the delinquent juveniles- Presided as the judge at weekly hearings for Teen Court- Revamped the Teen Court office’s filing system both in hardcopy and digitally- Created trusting relationships with the juvenile delinquents and their families built off honest, constant communication- Managed sensitive juveline cases in which hard decisions had to be made- 2 years of volunteer experience with this agency prior to interning

Founder

• Feb 2011 - Jun 2013

- Baked and sold professional homemade goodies- Raised over $3000, all of which was donated to charitable organizations- Donated hundreds of cupcakes and other baked goods to the United Methodists Childrens’ Home - Baked and sold professional homemade goodies- Raised over $3000, all of which was donated to charitable organizations- Donated hundreds of cupcakes and other baked goods to the United Methodists Childrens’ Home