J.D. Candidate

• Aug 2022 - Present

Client Service Associate

• Jun 2020 - Jul 2022

- Handled the transfer of funds for over 100 clients due to proper prioritization with a value of over $1 million. - Successfully corresponded in sensitive situations with internal and external parties. - Mentored new hires in the processes needed for the role and the required communication skills. - Recipient of the department’s Q1-Q2 2021 Will Do Award. - Handled the transfer of funds for over 100 clients due to proper prioritization with a value of over $1 million. - Successfully corresponded in sensitive situations with internal and external parties. - Mentored new hires in the processes needed for the role and the required communication skills. - Recipient of the department’s Q1-Q2 2021 Will Do Award.

Permitting Supervisor

• Sep 2018 - May 2020

- Led a team in restructuring and updating the system to help facilitation with customers- Saved the company over $3000 by avoiding fees due to organization- Developed intrapersonal and phone skillsIntrapersonal skills- Acquired different managing and executive techniques- Proficient in Salesforce and 3 other alarm specific websites

Permitting Specialist

• Aug 2018 - Sep 2018

- Called different government officials around the United States and developed relationships over the phone

German Teaching Assistant

• Sep 2018 - Apr 2020

- Analyzed the writing of over 70 students, focusing on high level grammar and structure- Offered helpful feedback on content so that they may improve and learn

Administrative Assistant

• Aug 2018 - Apr 2020

- Lead a team of 2 Teaching Assistants to achieve the best results for over 75 students- Became familiar with the inner workings of a functioning business- Motivated over 75 students to study, prioritize time, make goals, and focus- Kept my employer organized and ahead of scheduled meetings- Graded over 300 student assignments, analyzing their writing on a high level- Continued communication with students who struggle or need extra help

Marketing Intern

• May 2018 - Jul 2018

- Assisted the company in moving over 200 customer accounts into a new SAP system - Proficient in German business terms - Accomplished over 30 business translations from German into English - Gained experience in Social Media Marketing tactics, Photoshop, and the SAP Accounting program - Worked with an international company and the workplace etiquette and cultural differences that entails - Took initiative and proactively sought assignments in an unfamiliar environment - Assisted the company in moving over 200 customer accounts into a new SAP system - Proficient in German business terms - Accomplished over 30 business translations from German into English - Gained experience in Social Media Marketing tactics, Photoshop, and the SAP Accounting program - Worked with an international company and the workplace etiquette and cultural differences that entails - Took initiative and proactively sought assignments in an unfamiliar environment

Student Mentor

• Jan 2018 - Apr 2018

- Helped over 50 students achieve scholastic goals - Spent 11 hours a week to focus on the needs of the students - Graded over 100 assignments and developed high level analysis skills - Connected quickly with the students I led - Helped over 50 students achieve scholastic goals - Spent 11 hours a week to focus on the needs of the students - Graded over 100 assignments and developed high level analysis skills - Connected quickly with the students I led

Quality Assurance Agent

• Jun 2017 - Apr 2018

- Provided over 40 customers every day with the best customer service possible - Received recognition as "Rookie of the Year" at NorthStar Home in 2017 - Achieved the shortest call time of my team with an average time of 2 min 45 sec per call - Spent time wisely by initiative by seeking out other projects from coworkers - Provided over 40 customers every day with the best customer service possible - Received recognition as "Rookie of the Year" at NorthStar Home in 2017 - Achieved the shortest call time of my team with an average time of 2 min 45 sec per call - Spent time wisely by initiative by seeking out other projects from coworkers

Cougar Cafe

• Oct 2014 - Apr 2015

-Dedicated 3 days a week at 5 am to the position while being a full time student - Serviced over 200 students by cleaning tables, making paninis, scooping ice cream, and selling happiness (aka donuts) - Known among my 30 coworkers as very knowledgeable and dependable -Dedicated 3 days a week at 5 am to the position while being a full time student - Serviced over 200 students by cleaning tables, making paninis, scooping ice cream, and selling happiness (aka donuts) - Known among my 30 coworkers as very knowledgeable and dependable

Assembly Line Worker

• Jun 2011 - Aug 2014

- Worked summers in difficult conditions - Able to stand continuously during a 10 hour shift - Focused on the importance of teamwork - Worked summers in difficult conditions - Able to stand continuously during a 10 hour shift - Focused on the importance of teamwork