Katarzyna Warzecha

1st Line IT Support Technician at Pangbourne College
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Contact Information
us****@****om
(386) 825-5501
Location
United Kingdom, GB
Languages
  • Polish Native or bilingual proficiency
  • English Professional working proficiency

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Małgorzata Pelczarska

I had the opportunity to work with Kate at Watchshop. Always ready to put the effort in required to get the job done, she works with passion and high determination. Would truly recommend her many business as she's ambitious and with unexceptional motivation to learn and personal develop.

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Credentials

  • CompTIA A+
    IT Career Switch
    Aug, 2020
    - Oct, 2024

Experience

    • United Kingdom
    • Education Administration Programs
    • 1 - 100 Employee
    • 1st Line IT Support Technician
      • Nov 2020 - Present

    • United Kingdom
    • IT Services and IT Consulting
    • 200 - 300 Employee
    • Trainieeship
      • Aug 2019 - Aug 2020

      Traineeship. Traineeship.

    • IT Services and IT Consulting
    • 700 & Above Employee
    • Account Manager
      • Feb 2019 - Nov 2019

      - Grew business with assigned customers- Generated a profitable business- Supported customers with end-user projects- Promoted new products, marketing activities to customer base- Processing orders using SAP - Grew business with assigned customers- Generated a profitable business- Supported customers with end-user projects- Promoted new products, marketing activities to customer base- Processing orders using SAP

    • Retail
    • 1 - 100 Employee
    • Customer Service Representative
      • Jun 2017 - Dec 2018

      - Handled 50+ calls per day (inbound and outbound) on the Polish and Englishline-Took care of customer orders, requests via phone calls and emails, problemsolving- Trained new members for Customer Service roles- Worked with the IT Department to report and resolve bugs and other issues within the system and the websites

    • Logistics Department Assistant
      • Oct 2016 - Jun 2017

      - Picked and packed customer orders- Stock counting and restocking- Worked towards daily targets

Education

  • IT Career Switch
    IT Technician Traineeship, Information Technology
    2019 - 2020

Community

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