• Apr 2023 - Present

• Jan 2021 - May 2023

• Preparing monthly reports, comparing budgeted and actual costs, analyzing and explanation of any variances.• Ensuring client related monthly reporting data (billing summary, spend data, variance report, accrual report) and other ad hoc reports are delivered accurately and timely.• Close cooperation with Facility Managers (accruals, variance analysis).• Examine, and analyze accounting records in People Soft and other financial reports to assess accuracy and completeness.• Regular preparation of funds transfers between client and corporate accounts • Booking journals in People Soft.• Liaising with relevant CBRE finance teams (CA, AP, Operational Accounting) in order to maintain proper information flow and effective communication.• Support to any finance related queries, investigating and resolving customer inquiries. • Balance sheet reconciliations (cost account, revenue account, Prefund account, Bonus account). • Preparing journals for client reporting (actuals and forecast). Show less

• Sep 2019 - Jan 2021

• Invoice backups preparation for payroll, management fees and third-party expenses elements. • Participating in the month end process by relevant bookings and preparing reports to Corporate Team by established deadlines. • Ensuring client related monthly reporting data• Regular updating and analysing balances of key GL accounts (receivables, payables, bank) Coordinating and monitoring the execution of purchase to pay process. • Regular monitoring of Client dedicated bank accounts and preparation of monthly bank reconciliations.• Preparing backup for Intercompany billing. • Liaising with relevant CBRE finance teams (AP, Operational Accounting and Corporate) in order to maintain proper information flow and effective communication. • First point of contact and support to any finance related queries, investigating and resolving customer inquiries. • Supporting the Credit management process and contacting customers regarding payments received. Show less

• Oct 2017 - Sep 2019

• carrying out all administrative duties in relation to the Purchase Ledger department• managing supplier account reconciliation, maintaining customer records.• coordinating vendor set up process in the financial system.• providing support for finance-related issues that arise in other departments within the organization.• Preparing month-end AP reports• creating and updating the internal procedures and manuals.• providing a solution for all outstanding invoice issues in agreement with Facility Managers• providing guidance and trainings when necessary.• other duties assigned by supervisor and line manager. Show less

• May 2016 - Oct 2017

• providing executive, administrative, and development support to the President and the Board of Directors • managing diaries and organising meetings, appointments• preparation of daily sales reports• controlling sales procedures• preparation of commissioned correspondence and documents to the financial institutions

• Aug 2014 - Apr 2016

• creating invoices and sending out to customers • Updating the CRM and input customers info• providing assistance to other members of the Sales Team• providing excellent customer service through e-mail in timely and accurate manner• Store website administration

Sales Executive

• Aug 2013 - Jul 2014

• ensuring a high level of customers satisfaction through excellent service • dealing with customer queries and complaints. • maintaining excellent store condition and visual merchandising standards • Preparing of daily sales reports • ensuring a high level of customers satisfaction through excellent service • dealing with customer queries and complaints. • maintaining excellent store condition and visual merchandising standards • Preparing of daily sales reports

Customer Care Specialist

• Nov 2012 - Apr 2013

• resolving product or service issues by clarifying the customer's complaint. • documenting all customer interactions with the Support Team • recommending potential products or services to management by collecting customer feedback and analysing customer needs • resolving product or service issues by clarifying the customer's complaint. • documenting all customer interactions with the Support Team • recommending potential products or services to management by collecting customer feedback and analysing customer needs