Experience

ORGANIQUE

• Poland
• Personal Care Product Manufacturing
• 1 - 100 Employee

• Training Manager

  • Feb 2022 - Present



orsay

• Germany
• Retail Apparel and Fashion
• 400 - 500 Employee

• Area Trainer Poland

  • Jun 2018 - Mar 2022

  - Cooperation with sales structure leaders in order to verify training needs of employees- Creating original training programs in cooperation with CRM, Marketing, CS, and customer research departments. - Co-creation of sales processes and standards.- Preparation and conduct of training courses for sales, Customer Service, CRM, HR departments, as well as training courses that develop competencies and improve performance.- Work in an international environment and conduct training courses for sales structures in RO, HU, DE, AT, CZ/SK- Implementing international projects in the Omni Business area- Employee development, further growth through coaching, individual development programs, re-training, remediation programs- Implementing the OnBoarding system in the organization- Conducting sales training and coaching to increase sales and quality indicators (improving KPIs).- Active support for Team Leaders and sales teams Show less

• Senior Shop Manager Trainer

  • Oct 2009 - May 2018

• Shop Manager

  • Aug 2008 - Sep 2009

• Assistant Shop Manager

  • Oct 2007 - Aug 2008

• Customer Service Sales Assistant

  • Jul 2005 - Sep 2007