Experience

Formatex

• France
• Professional Training and Coaching
• 1 - 100 Employee

• International Project Manager

  • Oct 2023 - Present

  Paryż, Ile-de-France, Francja - Management of the sales cycle with the aim of developing the commercial activity of the company - Coordination of the implementatioin of training programs - Management of the customer portfolio in France and abroad (Large Corporate Accounts and VSB, Banks, Ministries, Chambers of Commerce and Industry) - Management of trainers relations - Preparation of tenders (technical and financial offers) - Project evaluation and reporting - Litigations management - Management of a… Show more - Management of the sales cycle with the aim of developing the commercial activity of the company - Coordination of the implementatioin of training programs - Management of the customer portfolio in France and abroad (Large Corporate Accounts and VSB, Banks, Ministries, Chambers of Commerce and Industry) - Management of trainers relations - Preparation of tenders (technical and financial offers) - Project evaluation and reporting - Litigations management - Management of a team of 2 junior employees (web marketing, accounting) Show less



Telelangue

• France
• E-Learning Providers
• 100 - 200 Employee

• International Project Coordinator

  • Dec 2020 - Sep 2023

  Ivry-sur-Seine, Île-de-France, France



WEFIT GROUP

• France
• Professional Training and Coaching
• 1 - 100 Employee

• Customer Success Manager / Responsable Commerciale

  • Jan 2020 - Apr 2020

  Paris 15, Île-de-France, France



SGS

• Switzerland
• Professional Services
• 700 & Above Employee

• Customer Service Specialist

  • Mar 2019 - Dec 2019

  Arcueil, Île-de-France, France - Intermediary in communications between clients and auditors, - Management of client files and conflict resolution, - Management of the "Transfer Belgium" project (legal transfers related to Brexit issues), - Daily exchanges between affiliates; especially with England and Poland.



Hôtel Saint James Albany

• France
• Hospitality
• 1 - 100 Employee

• Front Desk Receptionist

  • Jun 2018 - Oct 2018

  Rejon Paryż, Francja



Fédération Française de Tennis

• France
• Spectator Sports
• 700 & Above Employee

• Hostess

  • May 2018 - Jun 2018

  Rejon Paryż, Francja - Welcoming guests at the Philippe Chatrier court of the Roland Garros stadium complex



VISIONAPARTMENTS

• Switzerland
• Hospitality
• 1 - 100 Employee

• Customer Services Agent

  • Jul 2017 - Dec 2017

  Warszawa, woj. mazowieckie, Polska - Telephone and e-mail contact of lease-holders, - Administration tasks in the NAVISION system, - Control and renting of the apartments, - Everyday contact with other departments and international branch offices (Switzerland, Austria, Germany).



Hotel Bristol, a Luxury Collection Hotel 5*

• Front Office Receptionist

  • Jun 2016 - Mar 2017

  Warszawa, woj. mazowieckie, Polska



Belgian Business Chamber (BBC)

• Poland
• Non-profit Organizations
• 1 - 100 Employee

• Internship Trainee

  • Jul 2015 - Oct 2015

  Warszawa, woj. mazowieckie, Polska - Organisation of BBC events, - Updating BBC databases, - Translation of business documents, - Contact with BBC Members and other partners, - Help with current works at the BBC.



Sofitel

• France
• Hospitality
• 700 & Above Employee

• Front Desk Receptionist

  • May 2014 - Dec 2014

  Warszawa, woj. mazowieckie, Polska - The efficient, professional, guest service of the multinational clients, - The issue of residence cards, recording guests, checking-in and charging visitors per stay (OPERA system), - Current sale, creating and verifying reservations (RESAweb system), - Working with the telephone, e-mails, credit cards transactions, cash transactions, invoices and other office tasks.



TUI

• Germany
• Travel Arrangements
• 700 & Above Employee

• Internship Trainee

  • Jul 2011 - Aug 2011

  Warszawa, woj. mazowieckie, Polska - Advising clients concerning tourist offers - directly and by e-mail, - General preparation of tourist offers, - Office tasks.