Katarina Lucinova
CEO & Chairman of the Board of Directors at PROBUGAS, a. s.- Claim this Profile
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Matej Gorlicky
Having worked with Katarina, I must say she is an excellent professional. I am impressed by her work ethics and communication skills. Plus, she easily adjusts to any given situation or business dynamics. But what makes her to stand out is her willingness to help others and ability to be bold and take action. I am glad to have worked with her and have no hesitation recommending her to any new potential employers. Thanks, Katarina.
Dáša Spillerová, PCC
I consider Katarina to be a very mature and considered manager with high personal integrity. Thanks to her extensive managerial experience and thoughtful approach, she is able to make managerial decisions with insight and balances empathy with rational judgment.
Matej Gorlicky
Having worked with Katarina, I must say she is an excellent professional. I am impressed by her work ethics and communication skills. Plus, she easily adjusts to any given situation or business dynamics. But what makes her to stand out is her willingness to help others and ability to be bold and take action. I am glad to have worked with her and have no hesitation recommending her to any new potential employers. Thanks, Katarina.
Dáša Spillerová, PCC
I consider Katarina to be a very mature and considered manager with high personal integrity. Thanks to her extensive managerial experience and thoughtful approach, she is able to make managerial decisions with insight and balances empathy with rational judgment.
Matej Gorlicky
Having worked with Katarina, I must say she is an excellent professional. I am impressed by her work ethics and communication skills. Plus, she easily adjusts to any given situation or business dynamics. But what makes her to stand out is her willingness to help others and ability to be bold and take action. I am glad to have worked with her and have no hesitation recommending her to any new potential employers. Thanks, Katarina.
Dáša Spillerová, PCC
I consider Katarina to be a very mature and considered manager with high personal integrity. Thanks to her extensive managerial experience and thoughtful approach, she is able to make managerial decisions with insight and balances empathy with rational judgment.
Matej Gorlicky
Having worked with Katarina, I must say she is an excellent professional. I am impressed by her work ethics and communication skills. Plus, she easily adjusts to any given situation or business dynamics. But what makes her to stand out is her willingness to help others and ability to be bold and take action. I am glad to have worked with her and have no hesitation recommending her to any new potential employers. Thanks, Katarina.
Dáša Spillerová, PCC
I consider Katarina to be a very mature and considered manager with high personal integrity. Thanks to her extensive managerial experience and thoughtful approach, she is able to make managerial decisions with insight and balances empathy with rational judgment.
Experience
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PROBUGAS, a. s.
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Oil and Gas
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1 - 100 Employee
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CEO & Chairman of the Board of Directors
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Apr 2021 - Present
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General Manager
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Feb 2021 - Mar 2021
responsible for:Company management:-purchase and sales of propane and propane-butane-customer service including goods delivery to customers-technical facilities operation (repumping station, liquefied gas storage facilities, filling plant)- finance, HRCompany strategy creation and implementation: new business model, action plans Change management and leadership: CX, change of company cultureCrisis management: Covid, Energy crisisPeople management: up to 70 employees in 4 locationsCompany representationImportant contracts negotiationsTrade unions negotiationsMain projects:-improving customer experience (CX)-implementation of new SW for logistics-CRM implementation -new filling plant technology implementation in Martin-recovery of own gas repumping station in Čierna nad Tisou Show less
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SPP
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Slovakia
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Utilities
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200 - 300 Employee
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Director of sales and customer care, Trade Division
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Apr 2011 - Oct 2019
-Business strategy implementation for gas electricity sales and customer care within call centre and customer centres (SME and HH segment: 1,1 mil. gas customers, 200 000 electricity customers)-Electricity as a new business stream: new sales and servicing channels development, new products launching-Change management and leadership: SAP CRM tool implementation-People manangement: up to 240 employees, in, 2 managerial level beneath, directly managing 3 units-Mentoring of a group of High Potential employees within a project “How employees can improve customer satisfaction?” Show less
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Director - Section Mass Market, Trade Division
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Jul 2006 - Mar 2011
- Business strategy implementation for gas sales, customer care and receivables (SME and HH segment: 1,4 mil. gas customers)-Sales tactics implementation, new products launching-Customer centers rebranding-Change management: retail processes and structure optimisation- People manangement: up to 300 employees, in 39 locations, 2 managerial level beneath, directly managing up to 6 units
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ENGIE
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France
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Utilities
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700 & Above Employee
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Sales and Customer Service Specialist
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Jan 2004 - Jun 2006
-Preparation of methodology in area of sales and customer care, trainings, control over performance of activities in the regions, reporting-Helping to build SPP´s Call center in Košice (strategy, implementation)
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project manager
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Sep 1995 - Dec 2003
- Identification and implementation of projects in the field of energy (project management: schedule, budget, reporting)- During privatisation process od SPP: participation in dataroom as well as initial audit of company (area of processes and organizational structure, sales and customer care area)
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Education
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1993 - 1994
E.H.I.C.S (Ecole Europeenne des hautes etudes des industries chimiques, Strasbourg)
Analytical Chemistry -thesis -
1989 - 1994
Faculty of natural sciences, Comenius university in Bratislava
Master's degree, Analytical Chemistry
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