Experience

Novplasta s.ro.

• Packaging and Containers Manufacturing
• 1 - 100 Employee

• Customer Service and Logistics Specialist

  • Aug 2021 - Present



Novplasta,s.r.o.

• Customer Service Specialist

  • May 2015 - Mar 2023

  - order processing (taking orders, monitoring orders, control of products) - prices calculating - communication with customers - handling complaints - freight services ordering - delivery checking - monitoring customer´s satisfaction - maintaining good relations with customers + - profitability analysis - control of acquisition costs - stock control + - project management - analysis of market competition - controlling of economic activities Show less



Novplasta, s.r.o.

• Šenkvice

• Office Manager

  • May 2014 - Apr 2015

  - invoicing - profitability monitoring - inventory documents controlling - human resources - preparation of documents for wages - communication with customers - administrative activities - preparation of documents for meetings - invoicing - profitability monitoring - inventory documents controlling - human resources - preparation of documents for wages - communication with customers - administrative activities - preparation of documents for meetings