Katalyna Roque
Campaign Phone Banker at Mary Peltola for Alaska- Claim this Profile
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Topline Score
Bio
Experience
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Mary Peltola for Alaska
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United States
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Political Organizations
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1 - 100 Employee
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Campaign Phone Banker
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Aug 2022 - Present
• Experience using multiple auto dialers. • Averaged 6 hours talk time daily. • Consistently exceeded quota for required daily connects. • Created a repeatable process for consistent success within calls. • Experience using multiple auto dialers. • Averaged 6 hours talk time daily. • Consistently exceeded quota for required daily connects. • Created a repeatable process for consistent success within calls.
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Jump!Zone Hobart
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United States
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Recreational Facilities
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General Manager
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Mar 2021 - Aug 2022
• Hired and trained employees on duties, policies and procedures. • Created schedules and monitored payroll to remain within budget. • Conducted employee evaluations to provide adequate feedback and recognize quality performance. • Developed employee handbook, detailed job descriptions and workflow plans to formalize operational systems and procedures. • Completed thorough opening, closing and shift change functions to maintain operational standards each day. • Enforced customer service standards and resolved customer problems to uphold quality service. Show less
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Sharks Fish and Chicken
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United States
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Restaurants
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Store Manager
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Jan 2018 - Mar 2021
• Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees. • Trained employees in food preparation, money handling and cleaning roles to facilitate restaurant operations. • Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue. • Directed and coordinated restaurant activities to obtain optimum customer service and strong employee development. • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees. • Trained employees in food preparation, money handling and cleaning roles to facilitate restaurant operations. • Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue. • Directed and coordinated restaurant activities to obtain optimum customer service and strong employee development.
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National Marketing Group
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United States
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Real Estate
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Sales Representative
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Jul 2015 - Jan 2018
• Held record for most sales in one month and in one day. • Achieved or surpassed sales quotas by as much as 200%. • Collaborated with team to develop effective, winning sales strategies. • Sold door-to-door in residential neighborhoods using persuasive marketing and sales tactics. • Demonstrated products to customers, discussed features and redirected objections to capture sales. • Held record for most sales in one month and in one day. • Achieved or surpassed sales quotas by as much as 200%. • Collaborated with team to develop effective, winning sales strategies. • Sold door-to-door in residential neighborhoods using persuasive marketing and sales tactics. • Demonstrated products to customers, discussed features and redirected objections to capture sales.
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