Experience

Penda Health

• Kenya
• Health, Wellness & Fitness
• 100 - 200 Employee

• Software Systems Analyst

  • Jul 2021 - Present

  • Business/Software Systems Analyst with extensive experience in maintaining, upgrading, and implementing complex information systems. • Monitors system adoption and implementation, ensuring alignment with intended outcomes and mitigating risks. • Collaborates with subject matter experts to design and oversee the implementation of new systems or system features. • Prioritizes user requirements, provides customer service, and troubleshoots system issues to ensure consistent availability. • Conducts regular system reviews and manages EMR application security settings to improve efficiency and security. • Communicates and trains users on product features and improvements and maintains strict confidentiality. • Leads innovation and project planning, providing technical leadership and research analysis to inform technology roadmap. • Manages stakeholders' expectations, resolves conflicts, and establishes relationships with key partners and vendors. • Assesses the impact of system changes and updates, conducts training, and provides ongoing support to end-users. • Drives continuous improvement initiatives and assesses the impact of system changes on existing business processes. • Develops and implements policies and procedures to ensure secure and efficient use of information systems. • Facilitates effective communication among project team members, stakeholders, and third-party service providers. • Manages project progress and provides regular status updates on risks and issues. • Possesses excellent interpersonal, analytical, and technical skills, and provides excellent customer service. • Supports the BI team in projects requiring data, reports, and coordination. • Performs other related essential duties as required and maintains the highest level of confidentiality. • A strong leader and team player, who fosters a collaborative work environment and provides technical guidance to cross-functional teams. Show less



Freelance Web Designer (Self-employed)

• Software Engineer | UI/UX Designer and Researcher

  • Feb 2013 - Present

  • Designing, developing, and implementing full-stack web-based applications. • Collaborating with clients to gather requirements and determine project scope. • Building and maintaining front-end web interfaces using HTML, CSS, and JavaScript. • Developing back-end systems using programming languages such as PHP, NodeJS, etc. • Integrating web applications with databases, such as MySQL, MongoDB, etc. • Implementing security measures to protect against data breaches and hacking attempts. • Testing and debugging software to ensure high-quality and error-free applications. • Deploying software to production environments and ensuring smooth operation. • Staying up-to-date with new technologies and programming languages to ensure projects are built with the most current and efficient methods. • Managing project schedules and delivering projects on time and within budget. • Communicating with clients regularly to provide project updates and address any concerns. • Offering technical support and maintenance for existing applications. • Continuously improving software performance and functionality based on user feedback. • Mentoring junior developers and assisting with their professional development. • Building reusable code and libraries for future use. • Participating in code reviews and providing constructive feedback to team members. • Staying organized and managing multiple projects simultaneously. • Building and maintaining strong client relationships and seeking new business opportunities. • Writing clear and comprehensive technical documentation for software solutions. • Presenting and demonstrating software solutions to clients. • Ensuring software solutions are compliant with industry standards and best practices. Show less