Commercial Assistant

• Mar 2020 - Present

Assist the Project Managers, estimators and detailers. Provide excellent customer service by communicating, fielding calls, and answering billing questions. Create and bill the commercial department invoices. Assist the Project Managers, estimators and detailers. Provide excellent customer service by communicating, fielding calls, and answering billing questions. Create and bill the commercial department invoices.

Teacher

• Dec 2018 - Mar 2020

Taught English to Chinese children aged 3-13 in an exciting and engaging classroom atmosphere. Prepared materials, level appropriate teacher talk, reward systems, extra activities and crafts. Developed strong rapport with the students in order to motivate their English speaking and overall self confidence. Work hand in hand with Chinese Teachers to provide the best possible classes for our students. Taught English to Chinese children aged 3-13 in an exciting and engaging classroom atmosphere. Prepared materials, level appropriate teacher talk, reward systems, extra activities and crafts. Developed strong rapport with the students in order to motivate their English speaking and overall self confidence. Work hand in hand with Chinese Teachers to provide the best possible classes for our students.

Financial Director

• Dec 2016 - Dec 2017

Key Accomplishments: .5% positive food cost gap or less, 18.5% labor cost or less. Oversee supplier payments and accountability, payroll and food cost systems.Transition during the business month of the year with no impacts of customer service.

Director of Marketing and Catering

• Jan 2015 - Dec 2016

Grand Opening Trainer

• Dec 2013 - Dec 2017

Travel to brand new or existing Chick-fil-A restaurants to assist the Operators in new employee training and recurring training in order to have consistency across the brand.

Training Director

• Oct 2011 - May 2014

Responsible for interviewing, hiring, organizing and providing orientation, initial training, recurring training. Managing daily restaurant operations including finances, inventory and excellent customer service.