Operations Specialist

• May 2022 - Present

Inside Sales Representative

• Jul 2021 - May 2022

Graphics Pre-Pricing Specialist

• Sep 2019 - May 2020

Worked as a liaison between art and customer service providing consistent and accurate estimates for materials, time use, and creation of photopolymer printing plates for large format flexographic printing. Worked as a liaison between art and customer service providing consistent and accurate estimates for materials, time use, and creation of photopolymer printing plates for large format flexographic printing.

Customer Service Staff

• Jun 2017 - Sep 2019

Managed front end employees, provided quality service to customers, handled returns, money orders, money transfers, enforced company policies, and practiced conflict resolution Managed front end employees, provided quality service to customers, handled returns, money orders, money transfers, enforced company policies, and practiced conflict resolution

Sales Service Representative

• Mar 2013 - Apr 2019

- Handled new art design concepts for labels, folding cartons, and shrink sleeves - Exceeded in successful customer service for various clients, entering purchase orders as well as confirming receipt of purchase orders - Checked invoices and processed requests for quotes - Kept in good communication with customers regarding product needs, ship dates, and status of projects - Handled new art design concepts for labels, folding cartons, and shrink sleeves - Exceeded in successful customer service for various clients, entering purchase orders as well as confirming receipt of purchase orders - Checked invoices and processed requests for quotes - Kept in good communication with customers regarding product needs, ship dates, and status of projects

Customer Service Clerk

• Jun 2007 - Jun 2013

Supervised and delegated duties to employees, maintained store appearance, enforced company policies, managed time clock. Provided excellent customer service, monitored the front-end area, practiced positive associate relations, conflict resolution. Supervised and delegated duties to employees, maintained store appearance, enforced company policies, managed time clock. Provided excellent customer service, monitored the front-end area, practiced positive associate relations, conflict resolution.

Data Processor

• Aug 2012 - Mar 2013

Interpreted and formated home equity data from legal documents found in abstracted search packages Interpreted and formated home equity data from legal documents found in abstracted search packages

Production Intern Specialist

• Mar 2012 - Aug 2012

Assisted the PDC production center, utilizing digital equipment to print, uv coat, score, fold, punch, perfect bind, cut/trim and ship documents used for sales proposals/collateral material Assisted the PDC production center, utilizing digital equipment to print, uv coat, score, fold, punch, perfect bind, cut/trim and ship documents used for sales proposals/collateral material

Food and Beverage Manager

• Aug 2005 - Aug 2006

Administered smooth operation of two locations, trained employees, created schedules for employees, maintained business environment, practiced financial management, organizational skills, communication skills, math skills Administered smooth operation of two locations, trained employees, created schedules for employees, maintained business environment, practiced financial management, organizational skills, communication skills, math skills