Experience

Makro PRO

• Thailand
• Software Development
• 1 - 100 Employee

• Seller Training Manager

  • Dec 2021 - Present



Lazada

• Singapore
• Technology, Information and Internet
• 700 & Above Employee

• • Jul 2018 - Present

  - Leading and planing on policy creation to cope with business needs andblend in local culture- Policy improvement to better consumer experience as long as balancingbenefit for good vendors

• • Jul 2015 - Jul 2018

  - Involve and in charge of business key projects to improve platform proficiency- Drive of key KPIs to improve overall customer waiting lead-time from average of 5 working days to 3 working days and order cancellation rate from 2.50% to 0.90% - Process develop & implement for the improvement of company value and service experience improvement- Initiate of stakeholders communication both internal and external to create awareness and building of knowledge- Leading & planning in vendor management for business requirement- Continuous improvement for fresh ideas to drive company value Show less



Shopee

• Singapore
• Technology, Information and Internet
• 700 & Above Employee

• Internal Compliance

  • Sep 2021 - Nov 2021