Social Media Manager

• Feb 2022 - Present

Managing Facebook page for Polish Show on Future Radio Managing Facebook page for Polish Show on Future Radio

Freelance Graphic Designer and Social Media Manager

• Aug 2021 - Present

Client Accounts Administrator

• Jan 2018 - Present

Responsibilities:• Raising Quarterly and Monthly charges on Tenants accounts• All necessary amendments and adjustments on accounts.• Resolving Bank Recs. issues on weekly basis• Car park income raising and monthly reconciliation.• Payment Run Chaps payments, weekly Client Payovers, moving funds between recoverability’s• Assisting Accountant resolving TB differences, implementations and corrective journals.• Monthly OPS Pack ReportKey Achievements:• Build good relationship with Cashiers and AP team to reduce weekly Bank Recs issues• Reduced unallocated cash and unmatched items on car park account to zero.• Build good relationship with Client so new 18 properties have been bought and given to manage all accounts

Credit Controller

• Mar 2016 - Jan 2018

Responsibilities: • Collecting any outstanding charges from tenants via phone, email or letter to recover outstanding sums whilst updating tenant records accordingly (portfolio of 14 Clients including Greater Manchester Pension Funds, Santander and Royal Mail with approximately 950 tenants) • Providing tenants with Statement of Account and full payment history if and when required and account reconciliations as required.• Instructing Enforcement Officers and liaising with Clients Solicitors to recover outstanding debt.• Propose write off of irrecoverable receivables• Providing ad-hoc reporting as and when requested by Property and Asset Director and Clients• Actively reducing Aged Debt, unmatched cash and unmatched credits. • Assist the Treasury Team over fund allocations and ensure that unallocated cash is kept to a minimum.• Liaising tenants queries and disputes to relevant SurveyorsKey achievements:• Quarterly reducing Aged Debt and Credit balances. In 2017 reduced Bad Debt by 80%• In 6 months’ time impress Client making a very big progress on ledgers to demonstrate zero tolerance rule, reducing Aged Debt, credits and outstanding queries resulting in being successful in Client few new property's being taken under management.

Business Owner- Event Organiser

• Dec 2017 - Present

Planning and organizing private parties. Invoicing, collecting payments, taking bookings, organising and setting up tables and decorations. Providing catering if required. Cooperate with DJ to arrange music theme and lights. Creating own advertising and promoting business. Self accounting and end of Tax Year Assessment and all admin paperwork required to obtain necessary permition and licenses. Planning and organizing private parties. Invoicing, collecting payments, taking bookings, organising and setting up tables and decorations. Providing catering if required. Cooperate with DJ to arrange music theme and lights. Creating own advertising and promoting business. Self accounting and end of Tax Year Assessment and all admin paperwork required to obtain necessary permition and licenses.

Store Assistant

• Nov 2014 - Apr 2016

Responsibilities:• Cash handling and card payments.• Stock replenishment and off sales control.• Checks that the products sell are well displayed. Responsibilities:• Cash handling and card payments.• Stock replenishment and off sales control.• Checks that the products sell are well displayed.

Customer Service Representative

• Feb 2010 - Sep 2014

Responsibilities:• Credit control, processing personal loans applications and bank statements analysis• Responsibility for Treasury functions, including foreign exchange management and ordering• Cash and card payments, refunds and management of direct debits• Daily reports and reconciliations, scanning, filing, emailing, copying• Customer service including phone queries and resolving payments issues, cheque cashing, foreign currency exchange, setting up prepaid cards accounts.• Analysing gold products and diamonds to check purity and establish loan availability.• Weekly check for customer’s compliance.• Petty cash control.Key Achievements:• Running store for 3 month and on any manager absence.• Personal limit of £1000 for cash Business Cheques.• Being senior person with decisions making on absence of Store manager.• Assisting work mates with their transactions.

Housekeeping Supervisor on training / Room Attendant

• Feb 2007 - Feb 2010

Supervising of 5 team members.• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.• Assigns workers their duties and inspects work for conformance to prescribed standards of cleanliness.• Inventories stock to ensure adequate supplies.• Examines building to determine need for repairs or replacement of furniture or equipment, and makes recommendations to management.• Attends staff meetings to discuss company policies and patrons' complaints.• Issues supplies and equipment to workers.Employee of the month – October 2008• Award for the best cleanliness 93% – February 2009• Start NVQ 3 Team leading – June 2009

Office Manager

• Sep 2004 - Nov 2005

Management of 7 staff• Maintains office staff by recruiting, selecting, orienting, and training employees• Designs and implements office policies by establishing standards and procedures; measuring results against standards; making necessary adjustments• Provision of commercial and financial support to all departments• Responsibility for HR issues• Scheduling meetings for managing director• Preparation of commercial offers for customers• Maintains office staff job results by coaching, counselling, and disciplining employees; planning, monitoring, and appraising job results• Maintains office services by organizing office operations and procedures; preparing payroll and invoices; controlling correspondence; designing filing systems; reviewing and approving supply requisitions; assigning and monitoring clerical functions• Maintains office efficiency by planning and implementing office systems, layouts, and equipment procurement• Other ad hoc project work for the Managing Director

Assistant Store Manager

• Dec 1998 - Aug 1999

Responsibilities:• Making sure the shop floor runs smoothly.• Promotes sales by demonstrating merchandise and products to customers.• Meet the store's monthly targets and handle budgets.• Recruit and train staff.• Management of 4 staff.• Deal with any enquiries and complaints and monitor customer service.• Serve customers as needed.• Checks that the products sell are well displayed.• Managing deliveries. Responsibilities:• Making sure the shop floor runs smoothly.• Promotes sales by demonstrating merchandise and products to customers.• Meet the store's monthly targets and handle budgets.• Recruit and train staff.• Management of 4 staff.• Deal with any enquiries and complaints and monitor customer service.• Serve customers as needed.• Checks that the products sell are well displayed.• Managing deliveries.

Assistant Store Manager

• Dec 1996 - Oct 1998

Responsibilities:• Making sure the shop floor runs smoothly.• Promotes sales by demonstrating merchandise and products to customers.• Daily cash reports, reconciliations and banking.• Meet the store's monthly targets and handle budgets.• Recruit and train staff.• Management of 5 staff.• Deal with any enquiries and complaints and monitor customer service.• Serve customers as needed.• Checks that the products sell are well displayed.• Managing deliveries. Responsibilities:• Making sure the shop floor runs smoothly.• Promotes sales by demonstrating merchandise and products to customers.• Daily cash reports, reconciliations and banking.• Meet the store's monthly targets and handle budgets.• Recruit and train staff.• Management of 5 staff.• Deal with any enquiries and complaints and monitor customer service.• Serve customers as needed.• Checks that the products sell are well displayed.• Managing deliveries.

Real Estate Sale Agent

• Sep 1995 - Nov 1996

Responsibilities:• Present purchase offers to sellers for consideration.• Interview clients to determine what kinds of properties they are seeking.• Prepare documents such as representation contracts, purchase agreements, closing statements, deeds and leases.• Coordinate property closings, overseeing signing of documents.• Act as an intermediary in negotiations between buyers and sellers, generally representing one or the other.• Compare a property with similar properties that have recently sold in order to determine its competitive market price.• Coordinate appointments to show homes to prospective buyers.• Inspect condition of premises, and arrange for necessary maintenance or notify owners of maintenance needs.• Arrange meetings between buyers and sellers when details of transactions need to be negotiated.• Visit properties to assess them before showing them to clients.