Experience

Safety io
• Germany
• Software Development
• 1 - 100 Employee
• Product Owner

  • Jan 2019 - Present


Qvantel

• Telecommunications
• 300 - 400 Employee

• Senior Business Architect/Product Owner

  • Apr 2017 - Nov 2018

  • Product Backlog Management and Prioritizing User stories in JIRA • Holding Daily Scrum and Backlog Grooming • Creating User Stories and working with UI/UX designers for Product features • Product Demos with different stakeholders and users to get feedback for Product Improvement • Provide customer and business context to the delivery teams, empowering them explore creative solutions, whilst simultaneously, ensuring the team delivers against scope and time commitments • Empowered teams to self-organize and grow cross-functionality • Communicate with other management, engineers, product managers and support specialists on product issues



Vodafone

• United Kingdom
• Telecommunications
• 700 & Above Employee

• Service Delivery/Product Owner

  • Oct 2012 - Mar 2017

  Responsible for developing, leading, and implementing the product strategy and roadmap, focusing on driving and owning the Product vision through innovative, stable and scalable features. • Understand business and customer needs and translating them into product requirements, prototypes and user stories. • Design UX for new features. • Run daily Scrum standup, weekly sprint retrospectives and monthly backlog refinement meetings. • Manage the Quality Assurance process. • Create and maintain the Product backlog • Sort the Product backlog items according to priority • Work closely with stakeholders including subject matter experts, technical architects, user experience designers and system developers for documentation of Epics, tasks and User stories using the Agile development tool JIRA

• Service Designer

  • Mar 2011 - Mar 2017

  Responsible for working with stakeholders to identify and document the requirements of end users, analyze workflows to create process maps, isolate and evaluate inefficiencies, and recommend potential improvements. • Project managed, coordinated and delivered key feasibility studies. • Coordinated key IT transition following a merger and acquisition. • Worked with global users to analyze current business processes and procedures to identify gaps and areas for process improvement. • Worked with stakeholders to define and document the “As-Is” and “To-Be” business processes, business rules, and oversee and assist system project teams in defining business process requirements and/or specifications for new business systems. • Managed testing and implementation of new business systems.



COLT Telecom

• United Kingdom
• Telecommunications

• Lead Business Analyst

  • Sep 2009 - Mar 2011

  • Responsible to produce business requirement specifications, including use cases. • Responsible to produce new and updated business processes based on the requirements defined, and interactions with operational stakeholders. • As the owner of the project requirements, I am responsible for ensuring IT solution compliance to the business requirements. • Follow SDLC (Software Development Life Cycle) process to implement every project. • Ensures smooth implementation of any system changes to meet business needs via UAT (User Acceptance Testing) & provide communication to users.



Infosys Technologies Ltd

• Business Analyst

  • May 2006 - Aug 2009

  ▪ Lead an Offshore team of 15 members, team responsible for product analysis/design and modeling the product specifications into the IT systems. ▪ Responsible for the capture, documentation and development of Product Information for both new products and existing products. ▪ Contribute to the building of logical Data Models by identifying the business rules, relationships between data entities and the data sources. ▪ Lead an Offshore team of 15 members, team responsible for product analysis/design and modeling the product specifications into the IT systems. ▪ Responsible for the capture, documentation and development of Product Information for both new products and existing products. ▪ Contribute to the building of logical Data Models by identifying the business rules, relationships between data entities and the data sources.



NOKIA India Pvt Ltd

• BSS Engineer

  • Sep 2004 - Apr 2006

  Operations & Maintenance of 5 BSC (BSC3i) across Bharti's South Gujarat GSM network. Operations & Maintenance of 5 BSC (BSC3i) across Bharti's South Gujarat GSM network.



Reliance Infocomm Ltd

• Project Engineer

  • May 2003 - Aug 2004

  Cell Site Ready for Electronics (RFE), Cell Site Ready for Service (RFS) & Project handover the site to O&M team for maintenance Cell Site Ready for Electronics (RFE), Cell Site Ready for Service (RFS) & Project handover the site to O&M team for maintenance