Lead Assessor

• Jul 2021 - Present

Lead Assessor

• Jun 2021 - Present

Consultant / Lead Auditor

• May 2020 - Present

Senior Business Analyst

• Sep 2013 - Present

-Actively involved in analysis and design of infrastructure projects for various industries with includes Education, Security and Retail industries.-My role is towards designing, evaluation of proposed designs, communicating with teams, preparing design documentation and planning roll outs for Technology infrastructure projects.• Working very closely to the technology operations team members and provide them transparent migration plan for new infrastructure.-Engaging with customers through workshops to gather and document business requirements. -Working in close relations with business stakeholders to identify their current web applications and making sure the issues are addressed in upcoming designed solution.-Conducting workshops with cross departmental stakeholders to find out the business’ functional requirements for various applications. -I have been leading the business analysis activity for design and development of a comprehensive HR and Rostering management solution for Security industry.-Conducted multiple workshops to identify and document business and process issues the client was facing day to day basis. -Documented the Functional Specification, process flows and ERD to map the requirements of our customer to an off the shelf cloud based Rostering Management Solution. -I have been actively involved in the implementation process of Rostering Management Solution by making sure that all defined processes are mapped to the application process flows. -I have also been part of team conducting UAT of the implemented solution based on verifying process flows and data and integration of the application modules-I have conducted comprehensive training workshops for the implemented Rostering management solution to stakeholders involved in setting up business rules for the application and users working on day to day rosters management processes.

Project Consultant

• Jun 2012 - Aug 2013

As Project Consultant I have following roles and responsibilities:-Identifying and documenting Business, Functional, No-Functional, Implementation and Strategic business requirements for current and future projects based on Prince2 environment for the SDLC management of programmes and projects -Liaising with cross departmental stakeholders to gather and document business needs and gaps in existing systems. -Documenting business processes to meet changing needs for university operational activities-Conducting workshops with cross departmental stakeholders to find out the business’ functional requirements for various applications. -Designing, conducting and documenting the output of workshops and stakeholders meetings and converging them into BRDs, EOI, RFQ or RFT. -Based on organizational procurement process defining and documenting the procurement process, procurement strategy and evaluation techniques for vendors / Products selections-Elaborating evaluation criteria for short listing activity based on Technical and Financial evaluations of vendors /products-Participating in vendor evaluation process to shortlist successful vendors for the implementation of business solutions-Identifying the bottlenecks and suggesting the ways to eliminate them based on business experiences and University’s set guidelines and principles.-Documenting Functional / Systems requirements specifications to convert business requirements for various departments.

Senior Project Manager / Sr. Business Analyst

• Jan 2009 - Aug 2011

Project Planning: Resource Planning, Tasks schedulling, Business Analysis: Scope, Cost and Time analysis of clients requirements, Client communication, Updating the projects tasks completion, writing projects proposal, Documenting Functional Specifications Project Planning: Resource Planning, Tasks schedulling, Business Analysis: Scope, Cost and Time analysis of clients requirements, Client communication, Updating the projects tasks completion, writing projects proposal, Documenting Functional Specifications

Business Analyst Team Lead

• Sep 2006 - Jan 2009

--I successfully implemented and ERP that improved the Business Process Management and doubled the production efficiency with same HR, Material and Financial resources.--Reviewing user requirements, one of the team leaders for the creation of Software Requirement Specification (SRS), Functional Specifications (FS), DFD and ERD--Development of Business Analysis Management Plan which includes selection of team members depending on their skills and expertise--Project scoping and Gap Analysis--Making sure to design of good performance having high scalable database structures to support business requirements including logical and physical database modelling

Business Analyst (Team Lead)

• Jul 2004 - Aug 2006

--Participated in overall SDLC including planning, Analysis, documentation, Integration and System Test requirements--Successfully planned and documented requirements for ERP solutions including HR, Payroll, Sales, Purchase, Inventory, Production, financials and Time Attendance.--Successfully documented SRS, FS DFD and ERD documentation for custom ERP solutions.Successfully planned and managed resources involved in documentation of functional, Non-functional requirements

Business Analyst

• May 1999 - Jun 2004

--Reviewed user requirements, one of the team members for the creation of Software Requirement Specification (SRS), Functional Specifications (FS) and ER Diagrams--Analysis and design Functional Requirements for the system--Analysis of business needs for already developed & new application software--Developing Risk Management Plan for Business Management--Refinement in database and application architecture based on the analysis--Making necessary plans for backup, recovery & tuning of Applications--Participated as a team member in evaluating system resource utilization and storage usage/capacity, and made recommendations to increase application performance to meet business and financial requirements