Experience

Joyland Ltd.

• Pakistan
• Entertainment Providers
• 100 - 200 Employee

• Operations Manager

  • Aug 2022 - Present

  Oversee operational activities at every level of said organization. My duties include hiring and training employees and managing quality assurance programs,also strategizes process improvements to ensure everyone completes their tasks on schedule. Oversee operational activities at every level of said organization. My duties include hiring and training employees and managing quality assurance programs,also strategizes process improvements to ensure everyone completes their tasks on schedule.



OLX

• Netherlands
• Software Development
• 700 & Above Employee

• Team lead operations OLX Group

  • Jul 2019 - Jul 2022

  Dedicated and motivated Customer Service & HR Professional with an excellent track record in resolving customer complaints, introducing new Training seminars, Implementing changes and delivering results. Proven abilities in undertaking and completing tasks with strong skills in troubleshooting issues, maintaining high-quality customer service, Employees acquisition, retaining customers and employees and improving processes of the workplace.

• Content Specialist

  • Jul 2019 - Jul 2019