Experience

Indigo Hotel

• Pakistan
• Hospitality
• 1 - 100 Employee

• Assistant It Manager

  • Sep 2021 - Present



Alkhidmat Foundation Pakistan

• Pakistan
• Non-profit Organizations
• 300 - 400 Employee

• Deputy Manager Of Information Technology

  • Jun 2021 - Dec 2022

  To look after web and email server.To procure ERP and provide technical assistance in the matter.To ensure Smooth and proper working of ERP system in the organizationTo take staff or clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issuesTo oversee troubleshooting, system backups, archiving and disaster recovery and provide expert supportTo oversee the organization’s WAN systemTo come up with the budget for the department and implementing itTo develop and implement policies and procedures of IT departmentTo ensure implementation of electronic data processingTo ensure provision of orientation to new users of existing technologyTo look after internet service, mobile and phone service (including exchange)To provide support, including procedural documentation and relevant reportsTo support the roll-out of new applicationsTo respond within agreed time limits to call-outsTo work continuously on a task until completion (or referral to third parties, if Appropriate).To prioritize and manage many open cases at one time.To establish a good working relationship with staff.To test and evaluate new technologyTo ensure timely purchase of IT / Computer related equipment (cameras, USBs, Laptops/Computers and telephone sets etc.To conduct electrical safety checks on computer equipment.To get engaged in Performance Management SystemTo take initiative for own capacity building and self-development.To carry out any other task assigned by competent authority Show less

• Assistant It Manager

  • Aug 2017 - Jun 2021

  As Assistant Manager IT my main responsibility was for the smooth running and purchasing of IT equipment and electronic Installations.Key Responsibilities:To install and configure computer hardware operating systems and applicationsTo monitor and maintain computer systems and networksTo maintain proper filing of assets receipt and equipment request form.To ensure implementation of electronic data processingTo ensure the provision of orientation to new users of existing technologyTo look after internet service, mobile and phone service (including exchange)To provide support, including procedural documentation and relevant reportsTo take staff or clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issuesTo troubleshoot systems and network problems and diagnose and solve hardware or software faultsTo replace parts as requiredTo provide support, including procedural documentation and relevant reportsTo support the roll-out of new applicationsTo work continuously on a task until completion (or referral to third parties, if Appropriate)To prioritize and manage many open cases at one timeTo establish a good working relationship with customers and other professionals.To test and evaluate new technologyTo purchase IT / Computer-related equipment (cameras, USBs, Laptops/Computers and telephone sets etc.To conduct electrical safety checks on computer equipment.To get engaged in Performance Management SystemTo take initiative for own capacity building and self-development. separatelyTo carry out any other task assigned by the competent authority Show less

• Information Technology Officer

  • Dec 2015 - Aug 2017

  ICTs officer is mainly responsible for the smooth running and purchasing of IT equipment and electronic Installations.Key Responsibilities:To install and configure computer hardware operating systems and applicationsTo monitor and maintain computer systems and networksTo take staff or clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issuesTo troubleshoot systems and network problems and diagnose and solve hardware or software faultsTo replace parts as requiredTo provide support, including procedural documentation and relevant reportsTo support the roll-out of new applicationsTo respond within agreed time limits to call-outsTo work continuously on a task until completion (or referral to third parties, if Appropriate)To prioritize and manage many open cases at one timeTo establish a good working relationship with customers and other professionals.To test and evaluate new technologyTo purchase IT / Computer-related equipment (cameras, USBs, Laptops/Computers and telephone sets etc.To conduct electrical safety checks on computer equipment.To get engaged in Performance Management SystemTo take initiative for own capacity building and self-development.To carry out any other task assigned by the competent authority Show less



Corporate Courier Services

• Pakistan
• Consumer Services
• 1 - 100 Employee

• Network Administrator

  • Jan 2008 - Sep 2015

  Primarily responsible to provide system and network support in the Company and assist to streamline IT operations. Administer network workstations, utilizing one or more TCP/IP or non-TCP/IP networking protocols. Evaluate and/or recommend purchases of computers, network hardware, peripheral equipment, and software. Investigate user problems, identify their source, determine possible solutions, test and implement solutions. Install, configure, and maintain Workstations, file servers, Ethernet networks, network cabling, and other related equipment, devices, and systems; adds or upgrades and configures Ethernet, disk drives, CD ROM units, printers, and related equipment. Perform and/or oversee software and application installation, and upgrades. Plan and implement network security, including building firewalls, managing host security, file permissions, backup and disaster recovery plans, file system integrity, and adding and deleting users. Troubleshoot networks, systems, and applications to identify and correct malfunctions and other operational difficulties. Develop and conduct various training and instruction for system users on operating systems, and other applications; assist users in maximizing use of networks and computing systems. Anticipate communication and networking problems and implement preventive measures. Establish and perform maintenance programs following company and vendor standards. Investigate, recommend and install enhancements and operating procedures that optimize network availability. Maintain confidentiality with regard to the information being processed stored or accessed by the network. Maintaining Wi-Fi Internet Connectivity flow in company by configuring Access points and wireless Routers. Managing company all network that spread on 160 nodes and resolve issues. Remote support regarding installation, troubleshooting and deployment of company software in 17 cities Across Pakistan Show less



The Residency Hotel

• Lahore

• Asst. Network Administrator

  • Apr 2010 - Dec 2010

  I am performing duties in this organization as Asst I.T. Network Administrator having responsibilities mentioned below:- Secondarily responsible to provide system and network support. Responsible to provide system and network support and Remote Support in the organization and assist to make more efficient IT operations. LAN / WLAN Network Administrator. Hardware & Software Troubleshooter. Purchase / Repair / Maintenance of Computer Hardware / Printer /UPS. Data Backup/Recovery. Managing company all network that spread on 42 computers and resolve issues. Maintenance of Routers, Access Points and Repeater. Show less