Kashia Marini Agabe
PR at Cohibar- Claim this Profile
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Topline Score
Bio
Experience
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Cohibar
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Australia
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Food and Beverage Services
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1 - 100 Employee
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PR
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May 2015 - Present
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Starbucks
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United States
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Retail
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700 & Above Employee
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Barista
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Feb 2012 - Dec 2014
Well , dont need to explain, I guess everybody have been to Starbucks Well , dont need to explain, I guess everybody have been to Starbucks
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IBM
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Call Center Representative
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Mar 2013 - Apr 2014
* Providing 1st line technical support for the Service Desk * Answering calls to the service desk effectively and within the agreed SLA * Assigning calls to relevant support teams * Actioning back office requests as and when required * Monitoring and actioning Web Logged calls. * Providing 1st line technical support for the Service Desk * Answering calls to the service desk effectively and within the agreed SLA * Assigning calls to relevant support teams * Actioning back office requests as and when required * Monitoring and actioning Web Logged calls.
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Shell
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United Kingdom
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Oil and Gas
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700 & Above Employee
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call centre agent
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Apr 2012 - Feb 2013
nswer telephone calls from business customers, assisting with queries, providing account and product related information and carrying out transactions over the telephone. - Uses knowledge of the organisation's propositions, products and services to explain to customers in detail, how and why they should use them. - Uses questions to establish customers underlying needs and utilises knowledge and understanding of a product or service (or range of products and services) to fit/tailor offerings to a customers need. - Maintains sufficient knowledge of competitor products and services Show less
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Education
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Ludwig-Maximilians Universität München
Master's degree, Industrial and Organizational Psychology -
Glasgow School of Art
BA(Hons) Fine Ar, Photography -
Crawford College - Sandton - South Africa