Experience

Bois & Cuir
• Canada
• Furniture and Home Furnishings Manufacturing
• 1 - 100 Employee
• Store Manager

  • Feb 2017 - Present


The Bay

• United States
• Civic and Social Organizations
• 1 - 100 Employee

• Cartier Parfums Counter Manager

  • Dec 2015 - Feb 2017

  Executed the appropriate selling behaviours consistently to achieve results, built my client base through establishing and maintaining strong customer relationships, followed-up on satisfaction of purchases and notifying customers of up-coming events/promotions, and assisted in the execution of special events, seasonal gift with purchase and holiday programs Executed the appropriate selling behaviours consistently to achieve results, built my client base through establishing and maintaining strong customer relationships, followed-up on satisfaction of purchases and notifying customers of up-coming events/promotions, and assisted in the execution of special events, seasonal gift with purchase and holiday programs



Structube

• Canada
• Retail
• 200 - 300 Employee

• Furniture Salesperson

  • Jan 2013 - Dec 2015

  Brought in more than $1M of revenue, responsible for making sales, customer care, assisting with design/decorating ideas, building furniture, and maintaining cleanliness of showroom Brought in more than $1M of revenue, responsible for making sales, customer care, assisting with design/decorating ideas, building furniture, and maintaining cleanliness of showroom



OutRank by Rogers

• Canada
• Advertising Services
• 1 - 100 Employee

• Inside Sales Specialist

  • Jan 2012 - Feb 2013

  Selling SEO & PPC options to SMBs across Canada as well as establishing own baseline using various sources - expected to make 180-200 calls daily Selling SEO & PPC options to SMBs across Canada as well as establishing own baseline using various sources - expected to make 180-200 calls daily



Bell

• United Kingdom
• Advertising Services
• 1 - 100 Employee

• Team Lead

  • Jun 2008 - Jan 2012

  Consistently ranked within the top five CSRs in my division. Exceptional Performance Award recipient in 2008 and 2012. Implemented an advanced quality assurance initiative to increase overall client satisfaction. Handled all account inquiries, changes, and upgrades. First point of contact for all subscribers. Consistently ranked within the top five CSRs in my division. Exceptional Performance Award recipient in 2008 and 2012. Implemented an advanced quality assurance initiative to increase overall client satisfaction. Handled all account inquiries, changes, and upgrades. First point of contact for all subscribers.



Starbucks

• United States
• Retail
• 700 & Above Employee

• Shift Supervisor

  • Mar 2005 - May 2008

  Handled customer care. Prepared specialty beverages, and handled food. Supervised 2 to 4 employees every shift. Completed all administrative and opening & closing duties efficiently. Adhered to and exceeded Starbucks' high standards for customer service daily. Handled customer care. Prepared specialty beverages, and handled food. Supervised 2 to 4 employees every shift. Completed all administrative and opening & closing duties efficiently. Adhered to and exceeded Starbucks' high standards for customer service daily.