People Operations Manager

• Mar 2023 - Present

Founder, Resume Writer and Interview Coach

• Oct 2014 - Present

◍ Provide operational consulting and career readiness services for corporations, community organizations, and startups ◍ Create high-quality resumes, LinkedIn profiles, and cover letters as well as provide career and interview coaching for graduates, professionals, leaders, and executives ◍ Manage work of freelance staff including training, development, and quality control Impact ➜ Built service from scratch including operational structure, pricing model, and client agreements ➜ Orchestrated soft launch of service via social media and generated same-day revenue ➜ Evaluated ATSs, advised on process, and constructed Google Data Studio dashboard as consultant ➜ Served 200+ total resume, LinkedIn, and coaching clients across the United States and abroad to date ➪ Coached range of professionals into new careers and promotions including General Counsel at Cox Communications (VP promotion), technical leader at CDC (assistant director promotion), and mechanical engineering graduate lacking internships into first professional role with Lockheed Martin ➪ Created resumes, LinkedIn profiles, and coaching plans for clients who quickly found rewarding careers with Southwest Airlines (in TX), Salesforce (in GA), USA Today (in D.C.), Regency Centers (in FL), and Wells Fargo (in NC) ➜ Delivered 3 career readiness workshops sponsored by Uber (2) and Coca-Cola (1) designed specifically for and tailored to staff and community audiences respectively Show less

Technical Sourcer, Mobile+

• Dec 2021 - Jan 2023

◍ Built pipeline of SWE leads through strategic sourcing efforts and appropriately timed, engaging outreach campaigns, enabling Mobile+ recruitment to continuously engage with NORAM’s top talent ◍ Mobilized top passive talent by building meaningful connections with candidates and providing them with highly effective resources and advisement ◍ Initiated hiring process for ready candidates and managed assigned portion of the hiring lifecycle with care, creating excellent candidate experience and ensuring candidate revisit opportunities ◍ Reviewed interview feedback meticulously for compliance with structured interview rubric Impact ➜ Overshot adjusted goal by 100% with 100% of offers extended to candidates from underrepresented groups, earning spot in top ~5% of performers of December 2021 new hires ➜ Enabled large team to move faster and better understand candidate sentiment toward Meta by creating (and coding) “Do Not Contact” Google Sheets tracker and Google Apps Script crawler ➪ Lightweight app tracked and visualized sentiment and automatically collected and shipped list of “Do Not Contact” submissions to Data Privacy team for further action each week ➜ Strengthened team’s collective capability by mentoring new hires in need of additional support Show less

Technical Sourcer

• May 2021 - Nov 2021

◍ Sourced top software engineers in all areas of stack while assessing fit for product area as a rising top performer in Google’s Computing product area with specific focus on Chrome browser and OS ◍ Built inclusive candidate pipelines that better reflected underrepresented groups in engineering Impact ➜ Exceeded Q4 offer acceptance goal with number of pending offers that would quickly exceed Q1 2022’s hiring goal ◍ Sourced top software engineers in all areas of stack while assessing fit for product area as a rising top performer in Google’s Computing product area with specific focus on Chrome browser and OS ◍ Built inclusive candidate pipelines that better reflected underrepresented groups in engineering Impact ➜ Exceeded Q4 offer acceptance goal with number of pending offers that would quickly exceed Q1 2022’s hiring goal

Professional Recruiter

• Feb 2020 - Jan 2021

◍ Managed 30 – 40 supply chain, operations, marketing, finance, accounting, and human resources roles at a given time ◍ Conducted thorough hiring manager intake meetings to understand needs of roles and brief hiring managers on process and talent market landscape ◍ Outlined commitments to set expectations, drive speed to fill, and provide best customer experience for hiring managers ◍ Partnered as well as built relationships and trust with hiring managers through effective, transparent communication, frequent follow-up, diplomatic assertiveness, and knowledge sharing ◍ Educated hiring managers on DEI, legality (Title VII, ADA, ADEA, etc.), and other key matters related to hiring Impact ➜ Secured newest hire for VP and Treasurer and Senior Manager of Treasury by partnering with sister BU on sourcing efforts and authentically selling culture, internal mobility, and opportunity compared to market ➜ Hired 2 best-in-market Managers of Indirect Sourcing with highly specific required skills and experience without prior corporate operations recruitment experience ➪ Guided hiring manager through analysis of potentially biased reference results and final selection ➜ Established streamlined screening process to evaluate candidates on key criteria including development of targeted screening questions based on criteria and accompanying rating rubric Show less

Finance and Accounting Recruiter

• Dec 2011 - Jun 2014

◍ Recruited top talent for medium and large-sized companies in Atlanta and the metro area working on an average of 20-40 open positions for clients in various industries including financial services, telecommunications, retail, real estate, etc. ◍ Maintained relationships with active and potential candidates and assisted with interview coaching and professional development ◍ Coordinated candidate interviews with clients and gave thorough interview preparation specific to the opportunity and hiring manager Impact ➜ Chosen to serve in a departmental focus group as well as a company-wide advisory council – selected by departmental leadership for both ➜ Won Champions Award in 2013 for the 2012 calendar year Award was given for 6-month vs. prior 6-month’s growth in gross margin ➜ Placed 5 candidates internally in various functions – payroll, accounting, onboarding, recruiting support, and recruiting ➜ Generated $13,000 – $17,000 in gross profit weekly as a part of a team that specialized in contract and contract-to-hire opportunities, while also placing some candidates in direct hire positions Show less

College Program Member - Attractions Intern

• Jan 2009 - Jun 2009