HSQE Manager

• Apr 2023 - Present

Quality Manager

• Oct 2022 - Apr 2023

Quality Management Lead

• Oct 2019 - Mar 2023

• Plan, direct and coordinate quality assurance objectives and programs, and formulate quality control policies, with the objective of improving the company’s efficiency • Maintain a current appraisal of international standards, rules and regulations pertaining to the services provided by the company. • Liaise with other stakeholders throughout the company to identify specific standards and protocols pertaining to the services provided by the company. Provide advice to the company on changes that may be required to the quality management system, quality documentation, policies, processes and procedures in order to maintain compliance with current standards. • Report on the strategic and planned activities undertaken in accordance with the plan and produce KPI’s assessing the company’s performance relative to the Quality Management Plan. • Liaise with external assessment bodies on all matters related to the external audit and accreditation processes for all management standards. • Prepare and update the Quality Management System and work with key stakeholders to ensure that the Quality Management System is maintained in line with other developments throughout the company. • Prepare and update quality documentation from time to time based on changes or ongoing development of company activities and services. • Prepare and update quality documentation from time to time based on changes or ongoing development of company systems, policies, processes and procedures. • Review statistical data derived from quality audits to identify trends, issues and non-conformities, derive improvement plans and/or advise on recommendations to changes required to company processes or quality controls to eliminate problems. • Conduct, review and oversee customer service feedback data derived from the customer interface and derive improvement plans and/or advise on recommendations to changes required to company processes or quality controls to improve customer service levels. Show less

Quality and Compliance Auditor

• Feb 2019 - Oct 2019

• Verify, investigate and audit processes and measure conformance • Compile audit reports for distribution to company stakeholders for action and review. • Ensure that actions arising from audits are followed up in accordance with the constraints determined within the audit reports, by the relevant stakeholders. • Monitor audit report action, correction and non-compliance logs • Design and implement quality documentation to measure conformance.• Develop, monitor and track quality data and process improvements and advise on recommendations to process and procedure enhancements • Manage and execute the Quality audit programme in a timely manner. Report on progress and / or backlog of the Quality audit programme. • Provide support and guidance to employees and stakeholders regarding compliance with the Quality Management System when necessary. •Provide support and guidance to employees and stakeholders regarding changes that may be made to the Quality Management System when necessary. • Ensure that high quality standards at all levels throughout the business are being achieved. • Identify process improvements that lead to efficiency, effectiveness and cost saving. • Review and evaluate policies and procedures and advise on appropriateness in context to the provision of company services. • Plan, coordinate and conduct external audits where required. Liaise with external assessment bodies on all matters related to the external audit and accreditation processes for all management standards. Show less

Compliance Co-ordinator

• Apr 2017 - Feb 2019

Responsibilities:• Ensure that all legal subcontractor information is obtained and kept up to date• Responsible for ensuring all accreditation's and certifications are in date • Liaise with clients and staff • Pre qualify subcontractors• Score subcontractors based on their response to the pre qualification questionnaire• Complete risk assessments• Carry out H&S inductions to new employees• Create spreadsheets/reports which collate all the subcontract data• Calibration of all company tools • Arranging Training for entire company • Responsible for Internal ISO9001/14001 Audits• Assist the Commercial Manager with Contract tracking Show less

HSQE Administrator

• Jul 2013 - Mar 2017

Responsibilities:• Ensure that all legal subcontractor information is obtained and kept up to date• Responsible for ensuring all accreditation's and certifications are in date • Liaise with clients and staff • Pre qualify subcontractors• Score subcontractors based on their response to the pre qualification questionnaire• Complete risk assessments• Carry out H&S inductions to new employees• Create spreadsheets/reports which collate all the subcontract data• Calibration of all company tools • Arranging Training for entire company • Responsible for Internal ISO9001/14001 Audits Show less

Marketing Coordinator

• Jun 2009 - Jun 2013

During my role I worked within a team of 3, this role required essential skills such as time management, working to deadlines and liaising with clients. Responsibilities:• Producing tenders and keeping records of their outcome/feedback• Produce/prepare post tender presentations• Manage/create any marketing material for the company when required• Managing events/hospitality for the company