Experience

Australian Technical College Western Australia - RTO Code-41279

• Australia
• Education Administration Programs
• 1 - 100 Employee

• Marketing and Operations Manager

  • Mar 2016 - Present

• Marketing and Operations Manager

  • Mar 2016 - Present

  Job Responsibilities:● Creating purchase orders based on RTO suggested requirements, in a timely manner within best practice guidelines to insure the effective delivery of services.● Managing delivery issues/ requirements/ processes with IBSA and Didasko (National Vendors and Student resource providers)● Review, improve and streamline processes and procedures.● Maintaining asset register and vendor list.● Delivering best practice and continuous improvement within the team.● Price negotiation with vendors and manage product cost expectations.● Understanding of product change control processes.● Strong attention to detail combined with advanced analytical skills.● Delivering Process improvements and Ensuring CRICOS and RTO policy and procedures.● Ensuring National Code 2007 standards.● OHS critical incident report and Feedback reporting.● Dealing with local and international Student/Customer and Agents.● Communicating with migration agents, maintaining and updating their record in RTO and PRISMS.● Resolve invoicing and payment issues.● Processing agent commissions.● Managing queries relating to payment inquiries from agents and accounts payable● Making payment plans of students.● Processing refunds of students for visa rejections.● Monitoring three different email inboxes.● Develop, Implement and monitor Business/ budget plan



SKC Trading Pty Limited

• Manager

  • Aug 2012 - Aug 2015

  Job Responsibilities.● Inventory Management.● Minimizing shrinkage by means of regular stock takes.● Stock rotation to minimize wastage and control expiry of the stock.● Maintaining Vendor list.● Communicating with vendors and placing stock orders.● Motivating and leading team to meet KPIs and pushing sales.● Processing returns and requesting credits from the suppliers.● Reviewing sale reports and GP reports on weekly basis to track sales,forecasting future projected sales and ordering accordingly.● Comparing YTD sales with monthly and weekly sales.● Making sure all the products are available during periods when sales are attheir peak.● Stock transfer and shipping.● Compile reports and update records as required.● Source, select and negotiate best purchasing package for quality, price,terms, delivery and service with suppliers.● Expediting overdue orders, and communicate back to the business.● Making staff rosters within the allocated budget.● Providing outstanding service.