Karthik Rajendran
Business Development Manager at SSLF City & Housing- Claim this Profile
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Tamil -
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Hindi -
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English -
Topline Score
Bio
Credentials
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LEAD
SUTHERLAND -
Microsoft Certified Professional
Microsoft -
Microsoft Certified Technology Specialist
Microsoft -
OnTrac Certified Leader
OnTrac -
Six Sigma - Black Belt
MACOBIE
Experience
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SSLF City & Housing
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India
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Real Estate
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1 - 100 Employee
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Business Development Manager
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Jan 2013 - Present
Manage a 150 member team that comprises of System Development Officers, Business Development Managers, Marketing Executives and Customer Service Professionals. Analyze Market Trends, conditions and activities to accurately advice clients and develop business proposals. Employ customer satisfaction and follow-up efforts and above and beyond the standard, resulting in 15% increase in repeat business and personal referrals. Cultivate relationship with banks, appraisers, mortgage lenders… Show more Manage a 150 member team that comprises of System Development Officers, Business Development Managers, Marketing Executives and Customer Service Professionals. Analyze Market Trends, conditions and activities to accurately advice clients and develop business proposals. Employ customer satisfaction and follow-up efforts and above and beyond the standard, resulting in 15% increase in repeat business and personal referrals. Cultivate relationship with banks, appraisers, mortgage lenders, brokers, advocates contributing to a track record of exceeding agent wise goals by an average of 3 transactions per month. Implement weekly and Monthly training seminars aimed at improving the sales and marketing strategies in turn improves the performance of in-house agents. Show less Manage a 150 member team that comprises of System Development Officers, Business Development Managers, Marketing Executives and Customer Service Professionals. Analyze Market Trends, conditions and activities to accurately advice clients and develop business proposals. Employ customer satisfaction and follow-up efforts and above and beyond the standard, resulting in 15% increase in repeat business and personal referrals. Cultivate relationship with banks, appraisers, mortgage lenders… Show more Manage a 150 member team that comprises of System Development Officers, Business Development Managers, Marketing Executives and Customer Service Professionals. Analyze Market Trends, conditions and activities to accurately advice clients and develop business proposals. Employ customer satisfaction and follow-up efforts and above and beyond the standard, resulting in 15% increase in repeat business and personal referrals. Cultivate relationship with banks, appraisers, mortgage lenders, brokers, advocates contributing to a track record of exceeding agent wise goals by an average of 3 transactions per month. Implement weekly and Monthly training seminars aimed at improving the sales and marketing strategies in turn improves the performance of in-house agents. Show less
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Sutherland
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Senior Manager
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Sep 2004 - Oct 2012
Manage an account of 80 people which comprises of 4 Team Leads and 8 Support Staffs. Sutherland Global Services Sep 2004 – Till Date (8 years) Establish strategic partnerships with Clients and work collaboratively with operations, recruitment, training, transitions & Service Delivery. Work with all operating divisions to determine product life-cycle strategies including Beta Testing, launch strategies, and work to resolve post-launch problems with the development team. Manage 90… Show more Manage an account of 80 people which comprises of 4 Team Leads and 8 Support Staffs. Sutherland Global Services Sep 2004 – Till Date (8 years) Establish strategic partnerships with Clients and work collaboratively with operations, recruitment, training, transitions & Service Delivery. Work with all operating divisions to determine product life-cycle strategies including Beta Testing, launch strategies, and work to resolve post-launch problems with the development team. Manage 90 people team through 4 direct reports and report to the Director. Show less Manage an account of 80 people which comprises of 4 Team Leads and 8 Support Staffs. Sutherland Global Services Sep 2004 – Till Date (8 years) Establish strategic partnerships with Clients and work collaboratively with operations, recruitment, training, transitions & Service Delivery. Work with all operating divisions to determine product life-cycle strategies including Beta Testing, launch strategies, and work to resolve post-launch problems with the development team. Manage 90… Show more Manage an account of 80 people which comprises of 4 Team Leads and 8 Support Staffs. Sutherland Global Services Sep 2004 – Till Date (8 years) Establish strategic partnerships with Clients and work collaboratively with operations, recruitment, training, transitions & Service Delivery. Work with all operating divisions to determine product life-cycle strategies including Beta Testing, launch strategies, and work to resolve post-launch problems with the development team. Manage 90 people team through 4 direct reports and report to the Director. Show less
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Education
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2001 - 2004
Coimbatore Institute of Technology
BE, Computer Science -
1998 - 2001
MIET Polytechnic
DCT, Computer Technology/Computer Systems Technology -
1986 - 1998
Sri Akilandeswari Vidyalaya, Trichy
10th
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