QA Project Manager

• Sep 2020 - Present

Dynamic QA Project Manager with a proven track record leading quality assurance initiatives at Kobe Motor Company. Expertise in comprehensive test planning, UAT leadership, and meticulous manual testing across web and mobile applications. Skilled in Agile methodologies, API testing, and project management. Achieved 30% reduction in post-release defects, driving improved user satisfaction. Proficient in Jira, GitHub, Postman API, and SQL. Adept at project coordination, change management, and enhancing UI/UX. Show less

Information Technology Business Analyst

• Jul 2019 - Present

As an Information Technology Business Analyst, I've expertly bridged business needs and technical solutions, driving successful project delivery. I've skillfully gathered and translated requirements, fostering operational efficiency and innovation. Collaborating closely with stakeholders and development teams, I've ensured solutions align with objectives. My role showcases strong analytical prowess, meticulous attention, and adept multitasking. This experience solidifies my foundation in business analysis, stakeholder management, and project success. Show less

IT Project coordinator

• Sep 2018 - May 2019

• Coordinate project management activities and information such as clearly organize and document for Business Requirements, Functional Requirements, System Specifications, Planning, Monitoring and simplifying requirements Modeling techniques and methods. (Web Designing and Web Development).• Developed and maintained productive working relationships with business functions and IT developers.• Planned and facilitated project review meetings to expedite requirements and resolution of project issues.• Conducted project kick-off meetings, defined project objectives and scope, tracked risks, assumptions, and managed detailed project schedules.• Responsible for scheduling organizing and executing all software and hardware upgrades.• Maintaining 3cx Phone system.• Excellent presentation skills to engage technical and non-technical audiences. Show less

IT Engineer . Techincal IT Support

• Jun 2015 - May 2019

As Test Engineer:• Review requirements, specifications and technical design documents to provide timely and meaningful feedback.• Liaise with internal teams (e.g. developers and product managers) to identify system requirements.• Estimate, prioritize, plan and coordinate testing activities.• Create detailed, comprehensive and well-structured test plans and test cases.• Involved in different phases of Software Testing Life Cycle (STLC) and excellent knowledge in Functional testing, Regression testing, GUI testing and Integration testing.• Expert in Test Case writing, Test bed Setup, Manual test execution, Test Validations, Defect Raising, Analysis, Debugging and Tracking.• Identify, record, document thoroughly and track bugs.• Perform thorough regression testing when bugs are resolved.• Develop and apply testing processes for new and existing products to meet client needs.• Track quality assurance metrics, like defect densities and open defect counts.• Knowledge about Windows and Linux operating systems.• Good knowledge on end to end SDLC / STLC cycle.• Monitor debugging process results.• Stay up-to-date with new testing tools and test strategies. As Tech Support:• Installation, configuration & administration of Clustered Windows Server (with OS/Application level clustering & Load balancing) including management of web site.• Installation and troubleshooting Windows XP/windows7/8 Operating System, Servers.• Includes creation, maintenance and administration of users and databases in SQL.• Server and back up and restoration of databases. Migration development and Replication server data as needed.• Responsibilities include daily maintenance review and disaster recovery.• Planning and custom software database installation support. • Responsible for maintaining the IT maintenance and upgrade schedule. Show less

TEST ENGINEER

• Feb 2013 - Jun 2015

As a Test Engineer at Marksoftech, I played a crucial role in ensuring the quality and reliability of software products. Working within a dynamic team, I actively participated in test planning, execution, and defect tracking activities. I contributed to the development and execution of test plans, ensuring comprehensive coverage of test scenarios and adherence to quality processes and methodologies. By conducting thorough testing, including functional, regression, and integration testing, I identified and reported defects, collaborating with the development team for their resolution. In addition, I conducted manual testing for both web and mobile applications, verifying their functionality, usability, and performance. I actively contributed to UI/UX improvements by analyzing project requirements and providing valuable feedback. Throughout my tenure, I consistently demonstrated meticulous attention to detail and a strong commitment to delivering high-quality software products. My contributions as a Test Engineer at Marksoftech have equipped me with a solid foundation in testing methodologies, defect management, and collaborating within cross-functional teams. Show less

Assosiate - Non IT

• Nov 2012 - Jan 2013

Sales and Marketing

• Aug 2011 - Jun 2012