Karsten Drümmer

Service Manager - Managed Services at Consist Software Solutions GmbH
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Contact Information
us****@****om
(386) 825-5501
Location
Kiel, Schleswig-Holstein, Germany, DE
Languages
  • Deutsch Native or bilingual proficiency
  • Englisch Full professional proficiency
  • Französisch Limited working proficiency

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Experience

  • Consist Software Solutions GmbH
    • Germany
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Service Manager - Managed Services
      • May 2014 - Present

      IT Service Coordinator for 14 long-term managed service projects with a major automotive financing house . Point of escalation internal and external, Quality control internal, support of project managers, management and key account manager, billing control, contract management and pre-sales, as well as project management. "The man in the middle." IT Service Coordinator for 14 long-term managed service projects with a major automotive financing house . Point of escalation internal and external, Quality control internal, support of project managers, management and key account manager, billing control, contract management and pre-sales, as well as project management. "The man in the middle."

  • BNY Mellon
    • United States
    • Financial Services
    • 700 & Above Employee
    • Business Analyst Custody
      • Oct 2011 - Jul 2012

    • SME (subject matter expert)
      • Dec 2011 - Feb 2012

    • Transaction Processing Controller
      • Nov 2009 - Oct 2011

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