Karsten Leichsenring
Sales Operations Manager at Metsä Board- Claim this Profile
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German Native or bilingual proficiency
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English Full professional proficiency
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Spanish Limited working proficiency
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French Elementary proficiency
Topline Score
Bio
Experience
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Metsä Board
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Finland
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Paper and Forest Product Manufacturing
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500 - 600 Employee
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Sales Operations Manager
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Mar 2022 - Present
- Service Manager External Converting as part of the Sales & Operations Planning Team- Responsible for external converting service in close contact with external business partners as well as Metsä Board S&OP Team, Customer Service, Production; IT- and Sales Department- Create and monitor monthly demand plan for ext. converting service- Involved in creation of annual demand plan together with S&OP Team- Plan inventory flow, analyse statistical data and generate forecasting solutions by using all available analytical, marketing and sales data- Support Management with risk assessments and mitigation activities- Prepare and participate internal S&OP meetings and monthly review meetings with Sales Directors and Supply Chain Management- Contact for IT development requests, business processes and trainings
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Titel Customer Service Teamleader
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Mar 2013 - Feb 2022
- Leading Customer Service Teams of 5 – 12 persons- Prepare and hold meetings, presentations and trainings- Carry out various supply chain analyses- Customer Service Coordinator tasks (order handling, invoicing, daily contact with customers and Metsä Board supply chain departments)- SAP ERP Keyuser (system support, trainings, testings)- EDI Coordinator Frankfurt Office (integration, support, training)- Participation in various projects (robotics process automation, EDI integration, CSP 360 communication tool implementation)
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Supply Chain Analyst
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Sep 2012 - Mar 2013
- Market research and forecasting; customer behavior analysis; track sales allocations; prepare and hold presentations and meetings- Support of Customer Service Team Iberia
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Metsäliitto Trainee Programme
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Sep 2011 - Aug 2012
Work experience at various supply chain locations in different countries(Customer Service/UK+BE; Mill Supply Service/FI; Logistics/DE)
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MK Travel
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Buenos Aires/ Argentina
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Internship Sales Assistant / Tourism Marketing
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Aug 2010 - Oct 2010
- Advertising campaigns - Customer Service - Organisation and reservation of tours - Advertising campaigns - Customer Service - Organisation and reservation of tours
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Stamford Sports Ltd. t/a Trekmates
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Nottingham/ United Kingdom
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Title Internship European Sales Assistant
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Sep 2007 - Feb 2008
- preparation/attendance Winter ISPO 2008 and ZIMA Sport 2008 - Market researches, product presentations & translations, marketing campaigns - preparation/attendance Winter ISPO 2008 and ZIMA Sport 2008 - Market researches, product presentations & translations, marketing campaigns
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Andreas Popp GmbH
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Auerbach i.Erz. /Germany
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Trainee Foreign Trade and wholesale merchant
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Aug 1998 - Jul 2001
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Education
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University of Applied Sciences Mittweida
Applied Business Management, Marketing, International Management -
University of Applied Sciences Zwickau
Applied Business Management, Marketing, Traffic Management -
Technical College Chemnitz
College Degree in Business Management