Experience

BIOLASE, Inc.

• United States
• Medical Equipment Manufacturing
• 200 - 300 Employee

• Territory Manager

  • Jan 2022 - Present



STERIS Endoscopy

• United States
• Medical Equipment Manufacturing
• 100 - 200 Employee

• Product Specialist

  • Aug 2019 - Jan 2022



Cutera, Inc.

• United States
• Medical Equipment Manufacturing
• 400 - 500 Employee

• Territory Manager

  • Dec 2017 - Aug 2019



Staples

• United States
• Retail Office Equipment
• 700 & Above Employee

• B2B Sales Consultant

  • Apr 2017 - Dec 2017



Cox Communications

• United States
• Telecommunications
• 700 & Above Employee

• Outside Sales Consultant

  • May 2016 - Apr 2017

• Retail Sales Manager

  • Apr 2015 - May 2016

  Oversee day-to-day operations and maximize sales performance through effective training processes in line with company regulations and procedures. Successfully manage timesheets and payroll for all store employees and manage performance through coaching, motivation, and evaluations. Ensure sales floor merchandise and stock inventory count is accurate to maintain store brand.Successfully increased overall store ranking from 110th (at time of promotion in April 2015) to 3rd by December 2015 through effective management practices and strategies.Achieved outstanding Net Promoter Scores (NPS) in 2016 due to outstanding management practices and implementation of customer satisfaction-focused training strategies to ensure staff delivered best possible guest experience.#1 NPS in Northern VA market (out of 6 stores), #4 NPS in region (out of 25 stores).Increased overall Primary Service Unit (PSU) sales by 10% year over year.Successfully doubled home security sales year over year.Oversaw training, coaching and professional development strategies of 3 Senior Sales Specialists, resulting in promotions to management positions (2 Managers, 1 Assistant Manager). Show less

• Senior Sales and Operations Specialist

  • Jun 2014 - Apr 2015

  Successfully performed sales and customer service with additional responsibilities as Operations Specialist (Assistant Manager). Trained, coached and mentored sales staff, maintained inventory, and contributed to store brand maintenance.Performed opening and closing duties and took on management responsibilities when Store Manager was not present or available.Successfully oversaw creation and implementation of informative and engaging training videos for use by all new Sales Representatives in the Nova market. Video concept was later implemented across entirety of Cox retail.Promoted to Interim Manager after 8 months of employment due to outstanding performance.Received promotion to Store Manager after 2 months as Interim Manager. Show less



Target

• United States
• Retail
• 700 & Above Employee

• Sales Floor Team Leader

  • May 2013 - Jun 2014

  Trained, coached and supervised 20+ cross-functional team members to ensure delivery of best possible guest experience. Drafted and supervised schedules, planning daily breaks for all team members while ensuring optimal sales floor availability. Maximized sales performance through strategic utilization of attachment rates and loyalty drivers. Strategically merchandised departments to align with company standards and brand awareness initiatives. Trained, coached and supervised 20+ cross-functional team members to ensure delivery of best possible guest experience. Drafted and supervised schedules, planning daily breaks for all team members while ensuring optimal sales floor availability. Maximized sales performance through strategic utilization of attachment rates and loyalty drivers. Strategically merchandised departments to align with company standards and brand awareness initiatives.