Experience

EPIC Retirement Plan Services

• United States
• Financial Services
• 100 - 200 Employee

• Client Services Specialist

  • Apr 2020 - Present



ABG Retirement Plan Services, now part of EPIC Retirement Plan Services

• United States
• Investment Management
• 1 - 100 Employee

• Plan Services Assistant

  • Aug 2019 - Apr 2020

• Payroll Specialist

  • Jan 2019 - Aug 2019



Midstate College

• Peoria, Illinois Area

• Library Assistant

  • May 2018 - Aug 2019

  • Assist students with library research resources and locating books • Assist students with editing research papers and mastering Microsoft Office • Assist students with library research resources and locating books • Assist students with editing research papers and mastering Microsoft Office



ABG Retirement Plan Services, now part of EPIC Retirement Plan Services

• United States
• Investment Management
• 1 - 100 Employee

• Human Resources Intern

  • Apr 2018 - Aug 2018

  • Tasked with recruiting, phone interviews, assessments, in-person interviews, and onboarding • Used HelpWanted.com, Indeed, ZipRecruiter, and Monster to recruit and contact applicants • Assisted with the verification of employee benefits, payroll, and total compensation statements • Responsible for auditing I-9s and the employee personnel, payroll, and confidential files • Responsible for researching and updating the employee job descriptions and emergency action plan • Tasked with recruiting, phone interviews, assessments, in-person interviews, and onboarding • Used HelpWanted.com, Indeed, ZipRecruiter, and Monster to recruit and contact applicants • Assisted with the verification of employee benefits, payroll, and total compensation statements • Responsible for auditing I-9s and the employee personnel, payroll, and confidential files • Responsible for researching and updating the employee job descriptions and emergency action plan



PNC

• United States
• Financial Services
• 700 & Above Employee

• Branch Sales and Service Representative

  • Oct 2016 - Feb 2018

  • Ranked number one in the region for the 4th Quarter of 2017 for providing 5-star customer service • Maintained customer confidentiality and enforced government regulations • Educated customers on options for managing financial transactions by leveraging technological tools and resources through opening new accounts and assisting with online banking • Assisted customers with achieving their goals and financial well-being while creating customer loyalty • Assisted with customer deposits, withdrawals, refunds, and resolving complaints Show less



Kohl's

• United States
• Retail
• 700 & Above Employee

• Visual Merchandiser

  • Sep 1996 - Nov 2015

  • Visual and merchandise presentation; mannequin and graphic installation; fixture placement • Assisted with scheduling interviews, new employee orientation, updating employees in PeopleSoft • Weekly conference calls and scheduling; trained new managers and associates • Ensured the execution of directives, capital projects, and surveys per corporate guidelines • Visual and merchandise presentation; mannequin and graphic installation; fixture placement • Assisted with scheduling interviews, new employee orientation, updating employees in PeopleSoft • Weekly conference calls and scheduling; trained new managers and associates • Ensured the execution of directives, capital projects, and surveys per corporate guidelines



TGI Fridays

• United States
• Restaurants
• 700 & Above Employee

• Server

  • Jun 2009 - Jun 2013

  • Provided guests an exciting dining experience through knowledge of the menu, exceptional customer service, and communication with the management team and support team • Provided guests an exciting dining experience through knowledge of the menu, exceptional customer service, and communication with the management team and support team



Abercrombie & Fitch Co.

• United States
• Retail
• 700 & Above Employee

• Model, Sales Associate

  • Jun 2006 - Jun 2011

  Providing guests with a great shopping experience through outfit selections and at point-of-sale, assisting management with the execution of visual and merchandising directives Providing guests with a great shopping experience through outfit selections and at point-of-sale, assisting management with the execution of visual and merchandising directives



EXPRESS

• United States
• Retail
• 700 & Above Employee

• Brand Sales Leader

  • Jun 2004 - Aug 2005

  Teaming with management to execute visual and merchandising directives, achieving sales and credit goals, instructing and coaching Brand Sales Reps

• Brand Sales Representative

  • Jul 2002 - Jun 2004

  Providing guests with a great shopping experience through outfit selections and at point-of-sale, assisting management and Brand Sales Leaders with the execution of visual and merchandising directives