Karolina Sandell

Customer Experience (CX) Transformation Manager at Wilhelmsen Ships Service
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Contact Information
us****@****om
(386) 825-5501
Location
Sandvika, Viken, Norway, NO
Languages
  • Polish Native or bilingual proficiency
  • German Limited working proficiency
  • English Full professional proficiency
  • Norwegian Limited working proficiency

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Agnieszka Ostrowska

Karolina is an exeptional employee. She is totally dedicated to her work, with main focus on the quality, which she will never compromise on. As an unique advantage- she is open for feedback and always willing to learn and improve. She strives for perfection 24h/day. Her open mind allows her to addopt very easily to new working environment and seek for potential and improvements- not only within her work unit area. She often puts the company obove her own interests. As a colleague, Karolina acts with sympathy, understanding and great level of help and support. I would recommend her to any employer, who has the ability to develop a huge potential in her.

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Experience

    • Norway
    • Transportation, Logistics, Supply Chain and Storage
    • 100 - 200 Employee
    • Customer Experience (CX) Transformation Manager
      • May 2023 - Present

    • Sales Operations Manager
      • Aug 2022 - May 2023

    • Norway
    • Telecommunications
    • 1 - 100 Employee
    • Market Intelligence Analyst
      • Aug 2021 - Aug 2022

  • LSJ HR Group
    • Szczecin, West Pomeranian District, Poland
    • Operations Manager
      • Apr 2019 - Oct 2019

    • United Kingdom
    • Maritime Transportation
    • 700 & Above Employee
    • Head of Global Sales Operations
      • Mar 2017 - Mar 2019

    • Norway
    • Government Administration
    • 700 & Above Employee
    • Sales Systems and Processes Manager
      • Jul 2010 - Mar 2017

    • Sales Coordinator Europe
      • Nov 2007 - Jul 2010

    • Soft Skills Trainer
      • Jan 2010 - Dec 2015

    • Soft Skills Trainer
      • Jun 2009 - Dec 2012

    • Foreign Trade Specialist
      • 2007 - 2007

    • Germany
    • Pharmaceutical Manufacturing
    • 700 & Above Employee
    • Medical Representative
      • 2005 - 2006

    • Chemical Manufacturing
    • 700 & Above Employee
    • CE Marketing Director Assistant
      • 2004 - 2005

Education

  • Uniwersytet Szczeciński
    Master, Marketing & Management
    2002 - 2003
  • Wielkopolska Szkoła Biznesu
    Postgraduate, Business Trainer
    2008 - 2009
  • Zachodniopomorska Szkoła Biznesu - Akademia Nauk Stosowanych
    Bachelor, Economics
    1999 - 2002

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