Experience

Hotel Sanders

• Denmark
• Travel Arrangements
• 1 - 100 Employee

• Director of Operations

  • Sep 2022 - Present

• Front Office Manager

  • Oct 2020 - Sep 2022

• Front of House Supervisor

  • Jan 2019 - Oct 2020

• Front Desk Receptionist

  • Jul 2018 - Jan 2019



PPHE Hotel Group

• Netherlands
• Hospitality
• 500 - 600 Employee

• Guest Services Agent

  • Dec 2016 - Aug 2017

  - Working in the department with the responsibility for a total of more than 1300 rooms distributed over 2 hotels - Handling the complaints, dealing with all the guests' requests and cases - Answering the external and internal calls - Answering the e-mails and supporting the teams from other departments - Responsible for ordering office supplies - Advanced level of Opera and Hotsos - Taking the room service orders and place it in the Micros system - Checking and amending the reservations over the phone or e-mails - Exceeding guest expectations - Completing successfully the tasks Show less



MDML Poland Sp. Z o. o., Warsaw

• Warsaw, Masovian District, Poland

• Office Assistant

  • Jul 2015 - Sep 2015

  ▪ handling correspondence ▪ organising and servicing meetings ▪ answering telephone calls ▪ maintaining diaries ▪ taking messages ▪ handling correspondence ▪ organising and servicing meetings ▪ answering telephone calls ▪ maintaining diaries ▪ taking messages