Karolina Kosjek

Independent expert associate at Digital Innovation Hub Slovenia
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Contact Information
us****@****om
(386) 825-5501
Location
Ljubljana, Ljubljana, Slovenia, SI
Languages
  • Slovenian Native or bilingual proficiency
  • English Professional working proficiency
  • French Elementary proficiency
  • Croatian Limited working proficiency

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Bio

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Credentials

  • Certificate on Sustainability (ESG) Reporting
    Sustainability Academy
    Aug, 2023
    - Nov, 2024
  • Summer school Shaping Circular Economy
    University of Ljubljana, School of Economics and Business
    Jul, 2022
    - Nov, 2024
  • Entrepreneurial Skills For Woman In A Digital World
    Simbioza Genesis, social enterprise
    Jul, 2020
    - Nov, 2024

Experience

  • DIH Slovenije
    • Slovenia
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Independent expert associate
      • Dec 2019 - Present

      I handle various responsibilities, including assisting customers, managing communication through phone calls and emails, writing and editing tasks, coordinating projects, planning events, managing projects, preparing grant applications, generating project reports, and developing content in the twin transition field I handle various responsibilities, including assisting customers, managing communication through phone calls and emails, writing and editing tasks, coordinating projects, planning events, managing projects, preparing grant applications, generating project reports, and developing content in the twin transition field

  • Telekom Slovenije
    • Slovenia
    • Telecommunications
    • 700 & Above Employee
    • Customer Service Consultant
      • Oct 2017 - Oct 2019

      Via e-mail and social media (Facebook, Twitter, chat ...) I was assisting our customers with problems when using our products and services. My responsibilities included resolving customer queries, recommending solutions and guiding product users through features and functionalities, identifying customer needs, and help customers use specific features. Via e-mail and social media (Facebook, Twitter, chat ...) I was assisting our customers with problems when using our products and services. My responsibilities included resolving customer queries, recommending solutions and guiding product users through features and functionalities, identifying customer needs, and help customers use specific features.

Education

  • University of Ljubljana, Biotechnical Faculty
    Master's degree, Natural Resource Economics
    2020 - 2022
  • University of Ljubljana, Biotechnical Faculty
    Bachelor of Engineering - BE, Agriculture, Agriculture Operations, and Related Sciences
    2016 - 2020

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