Karolina Gawlik
Business Operations Lead at Ramp- Claim this Profile
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hiszpański Elementary proficiency
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angielski Professional working proficiency
Topline Score
Bio
Joanna Gracz
When I first met Karolina a couple of years ago, she was a young ambitious student with big plans for her career. In all honesty, she exceeded in all of them. Each goal she sets she reaches. For me, Karolina is not only a great specialist and an inspiration but also a friend that I can always count on when it comes to anything work and off-work related. Which is a very clear indication of her team spirit and outstanding social skills. She’s also a person who constantly learns new things and shares her knowledge with people who she thinks might benefit from her insights. It’s safe to say Karolina pushes everyone around her to be better and think positively. We’ve been working together for the past 3 years on countless different projects, most of which required strategic thinking which is a really strong suite of Karolina. Project management is an innate trait of this girl, there is no project too big for her. Karolina is also very proficient in data analysis, which comes in handy every day. All in all, I believe Karolina is the best person to have on your team 😊
Joanna Gracz
When I first met Karolina a couple of years ago, she was a young ambitious student with big plans for her career. In all honesty, she exceeded in all of them. Each goal she sets she reaches. For me, Karolina is not only a great specialist and an inspiration but also a friend that I can always count on when it comes to anything work and off-work related. Which is a very clear indication of her team spirit and outstanding social skills. She’s also a person who constantly learns new things and shares her knowledge with people who she thinks might benefit from her insights. It’s safe to say Karolina pushes everyone around her to be better and think positively. We’ve been working together for the past 3 years on countless different projects, most of which required strategic thinking which is a really strong suite of Karolina. Project management is an innate trait of this girl, there is no project too big for her. Karolina is also very proficient in data analysis, which comes in handy every day. All in all, I believe Karolina is the best person to have on your team 😊
Joanna Gracz
When I first met Karolina a couple of years ago, she was a young ambitious student with big plans for her career. In all honesty, she exceeded in all of them. Each goal she sets she reaches. For me, Karolina is not only a great specialist and an inspiration but also a friend that I can always count on when it comes to anything work and off-work related. Which is a very clear indication of her team spirit and outstanding social skills. She’s also a person who constantly learns new things and shares her knowledge with people who she thinks might benefit from her insights. It’s safe to say Karolina pushes everyone around her to be better and think positively. We’ve been working together for the past 3 years on countless different projects, most of which required strategic thinking which is a really strong suite of Karolina. Project management is an innate trait of this girl, there is no project too big for her. Karolina is also very proficient in data analysis, which comes in handy every day. All in all, I believe Karolina is the best person to have on your team 😊
Joanna Gracz
When I first met Karolina a couple of years ago, she was a young ambitious student with big plans for her career. In all honesty, she exceeded in all of them. Each goal she sets she reaches. For me, Karolina is not only a great specialist and an inspiration but also a friend that I can always count on when it comes to anything work and off-work related. Which is a very clear indication of her team spirit and outstanding social skills. She’s also a person who constantly learns new things and shares her knowledge with people who she thinks might benefit from her insights. It’s safe to say Karolina pushes everyone around her to be better and think positively. We’ve been working together for the past 3 years on countless different projects, most of which required strategic thinking which is a really strong suite of Karolina. Project management is an innate trait of this girl, there is no project too big for her. Karolina is also very proficient in data analysis, which comes in handy every day. All in all, I believe Karolina is the best person to have on your team 😊
Credentials
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Northwestern University 101: Leading with Analytics and Artificial Intelligence
Kellogg Executive EducationMar, 2022- Sep, 2024 -
PRINCE2® Foundation Certification Training
AXELOS Global Best PracticeMay, 2021- Sep, 2024 -
Cambridge English: Advanced (C2)
University of Cambridge
Experience
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Ramp
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United States
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Computer Networking Products
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1 - 100 Employee
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Business Operations Lead
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Sep 2023 - Present
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Operations Manager
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Oct 2022 - Sep 2023
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Accenture
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Ireland
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Business Consulting and Services
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700 & Above Employee
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Management Consulting Analyst | industry: Software & Platforms
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Sep 2021 - Oct 2022
- coordinated key HR Performance processes - staff cost budgeting process & end-year performance review process - delivered process maps and documentation - conducted process assessments to find opportunities for optimization (automation) - developing business requirements for system improvements - coordinated key HR Performance processes - staff cost budgeting process & end-year performance review process - delivered process maps and documentation - conducted process assessments to find opportunities for optimization (automation) - developing business requirements for system improvements
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SENUTO
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Poland
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Marketing Services
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1 - 100 Employee
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Operations Manager
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Dec 2020 - Aug 2021
Key projects:- implemented the OKR goal-setting framework company-wide to ensure the alignment between company’s strategy and operations,- lead the implementation of functionalities in the application that directly influenced product growth (reduced churn),- lead various projects which aimed to meet the analytical needs of the department leaders e.g. lead the development of reports in Data Studio and Hubspot (CRM).Responsibilities:- planning and managing cross-functional projects,- working with key managers to align the projects with their business objectives,- supporting employees with the use of CRM system (mainly automations),- developing reports and dashboards to inform growth decisions,- partnering with Growth, Engineering, CS and Marketing teams to solve scaling challenges,- researching and implementing tools and processes to accelerate growth projects. Show less
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Customer Success Analyst
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Jan 2019 - Nov 2020
Conducted A/B tests in Google Optimize.Retrieved and analysed data from the main customer database (SQL).Analysed and provided recommendations on improving the customer journey.Implemented in-app walkthroughs and automated email campaigns (Appcues, Hubspot).Analysed customer feedback (Hubspot).Facilitated communication between business and development teams.Prepared guidelines for customers helping them maximise the use of the software.
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Junior Customer Success Specialist
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Mar 2018 - Dec 2018
Provided customer support via chat.Carried out software demos.Supported the sales team in prospecting.Worked on improving automated e-mail campaigns.
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Big Idea Promotions
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Poland
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Advertising Services
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1 - 100 Employee
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Intern
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Jul 2017 - Aug 2017
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Starbucks Coffee Company Uk Ltd
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United Kingdom
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Barista
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May 2016 - Aug 2016
Parzenie oraz podawanie kawy, umilenie klientowi czasu rozmową. Parzenie oraz podawanie kawy, umilenie klientowi czasu rozmową.
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Education
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2019 - 2020
Rotterdam School of Management, Erasmus University
Business Information Management | Honours Programme -
2016 - 2020
SGH Warsaw School of Economics
Quantitative Methods in Economics and Information Systems -
2018 - 2018
Erasmus Universiteit Rotterdam
Erasmus+ Student Exchange, Economics -
2012 - 2015
ZS UMK Liceum Akademickie w Toruniu
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Rotterdam School of Management, Erasmus University
Business Information Management
Community
