Experience

Accenture Poland

• Poland
• IT Services and IT Consulting
• 700 & Above Employee

• AML TMI Trainer

  • Mar 2022 - Present

  - Evaluating the outcome of training sessions. Maintaining an up-to-date and accurate record of trainee progress and achievements.- Ensuring that the organization’s resources are efficiently utilized.- Communicating the correct information and handling any questions from trainees.- Laying good examples by demonstrating the skills that are being taught.- Critically examining the trainees’ understanding and progress and making necessary adjustments to the TMI program.- Scheduling training sessions to minimize disruption to normal working.

• AML Transaction Monitoring Investigator

  • Aug 2021 - Mar 2022

  - Risk-based investigations on transaction monitoring alerts to detect ML / TF / fraud / tax evasion activities- Gathering, documenting and analyzing customer and transaction related information as per internal and external databases and toolsReporting and escalating possible suspicious behavior to the relevant Bank department- Ensuring highest quality and productivity levels as per process standards and guidelines- Follow global standard policies, procedures, and tools- Participation in trainings programmed to develop KYC and AML industry knowledge

• KYC SME

  • Apr 2021 - Jul 2021

  - Focus areas: Coaching (weekly training sessions), Quality Improvement, Process Oversight- Single point of contact between customer and analysts- Issue management with leading root causes analysis for errors in the exception handling process- Creation of Tools and Documentation for analysts for Quality and Process Updates to ensure accurate and complete data quality, implementation and communication of process/procedural improvements, compliance

• KYC Analyst

  • Jan 2021 - Apr 2021

  - KYC Exception handling- Gathering, documenting and analyzing data and supporting documents regarding clients from a range of internal and external sources. - Analyzing and monitoring operational risk based on collected data and Identifying irregularities and threats and reporting them- Follow global standard policies, procedures, and tools- Identify data and documentation gaps and researching accordingly- Adhere to agreed targets, KPIs, SLAs and confidentiality standards- Customer outreach communicating requirements to complete KYC review

• Cash collector

  • Aug 2019 - Dec 2020

  - Account control across portfolio- Telephone customer service - Conducting follow-up on payment of overdue invoices - Analysis of the documentation of each customer and performing reconciliation of accounts- Issue management- Collaboration with banks and multiple OTC Department’s Teams from client’s and customer’s sideConducting disputes of overdue invoices and chargebacks and incorrectly used credit notes- Conducting regular country screening of all customers in terms of high-risk jurisdictions- SME Role: conducting general training on OTC and Cash Collection topics (disputes, reconciliation, customer contact/follow-ups) and portfolio specific training