Karol Norton

Operations Manager at Prime Middle East FZE
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Location
Dubai, United Arab Emirates, AE

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Experience

    • United Arab Emirates
    • Retail Office Equipment
    • 1 - 100 Employee
    • Operations Manager
      • Mar 2021 - Present
    • OPERATIONS MANAGER - (ADMINISTRATION & LOGISTICS)
      • Feb 2012 - Dec 2020

      Oversee daily operations, logistics and distribution activities; comply with all health and safety requirement. Also in charge of ensuring that all staff are adequately trained and skilled to deliver the qualitative service that is expected of them. Responsible for monitoring and continuously improving the standard of performance and quality within the operation and customer service. Duties: - Directing and managing all logistic staff and subordinates - Monitoring the cost, quality and efficiency of both the movement and storage of stock and goods - Negotiating costs with suppliers, couriers and other third parties - Working closely with the Director, HR Department and Financial Manager. - Organizing and assisting the HR Manager in staff recruiting for all departments. - Responsible for building customer relation and ensuring customer is satisfied with the supplied product - Ensuring compliance to all Environmental Health & Safety goals and objectives - Verifying documentation related to imports/exports, SASO, SABER and customs for UAE and other GCC countries. - Closely coordinating service & supply of goods from Europe, USA to UAE and other GCC countries - Quote verification from suppliers & submission to customers; providing the best solution for their requirement. Including review of Vendor and Client registrations in the company database. - Overlooking project setup, advertising and visual presentation for meetings and trade fairs. - Official visit to Euroblech Hanover, Germany – For training and interaction with all suppliers for implementing new strategies for better sales performance and operations of supply. - Contributed consistently to increasing profit margin, employing hands-on approach to all facets of operations from project and vendor management to equipment troubleshooting and process improvements. Show less

    • MANAGER – SALES / ACCOUNTS / OPERATIONS & LOGISTICS
      • Oct 2008 - Dec 2011

      Leading and motivating the entire team and responsible for looking after all staff roster, admin & accounting, vehicles and a proven track record for effectively running a successful transport function in a high pressure environment. Duties: - In charge of the day to day operations of the transport department - Ensuring company compliance of all transport policies required for tour operations - Making sure that all transport fleet vehicles are properly maintained and serviced - Developing and nurturing customer relationships - Appraising staff performance and also taking disciplinary measures when required - Prepare and maintain accurate records and documents related to operation and administration - Handled complete accounts, records and audits of the company - Working closely with Directors - Supervising ground operations (transportations & logistics) for various events, airlines, hotels, large tour operators & private companies in U.A.E. Show less

    • Poland
    • Computer Hardware
    • 1 - 100 Employee
    • FREELANCE EVENT MANAGER
      • Oct 2006 - Sep 2008

      Created a strong customer service orientation with an active commitment to continuous improvement. Excellent communication skills and comfortable working in a multi-tasking environment. Duties: - Suggesting/recommending various venues depending on clients requirement - Responsible for making arrangements such as accommodation, travel and food for the entire crew - Responsible for arranging casts/group of artists and venue setup as and when required - Attending to requirements before and during event - Managing all communications and marketing in support to the event - Use of administrative skills Show less

    • MANAGER
      • Jun 2005 - Jun 2006

      Oversee daily strategies for business in a communications outlet and creating a trend for increasing sales for a Wholesale and Retail outlet. Duties: - Preparing monthly schedules - Managing and supervising daily business transactions - Payment of Salaries to employees - Maintain / update all employees’ records - Performed frequent and effective networking with a variety of business partners and customers. Oversee daily strategies for business in a communications outlet and creating a trend for increasing sales for a Wholesale and Retail outlet. Duties: - Preparing monthly schedules - Managing and supervising daily business transactions - Payment of Salaries to employees - Maintain / update all employees’ records - Performed frequent and effective networking with a variety of business partners and customers.

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