Karn Heavey

Technical Project Leader at Eastern Institute of Technology (EIT)
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Contact Information
us****@****om
(386) 825-5501
Location
Hawke’s Bay, New Zealand, NZ

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Credentials

  • BCS Foundation Certificate in Business Analysis V4.0
    BCS, The Chartered Institute for IT
    Sep, 2022
    - Oct, 2024
  • Certified Associate in Project Management (CAPM)
    Project Management Institute
    Nov, 2020
    - Oct, 2024

Experience

  • Eastern Institute of Technology (EIT)
    • Technical Project Leader
      • Jun 2016 - Present

      • Responsible for leading the delivery of complex IT projects.• Responsible for writing business requirements• Facilitate project team meetings, minutes and develop detailed project documentation throughout the project lifecycle (PMBOK). • Manage project resources to meet project deliverables.• Manage project costs, timeframes and risks.

    • Assistant Librarian - Electronic Services
      • May 2014 - Jun 2016

      • Manage technical upgrades, testing and support to MyEIT, the EIT student portal.• Manage online student communications and upgrades.• Manage technical upgrades and changes to Library & Learning Services website.• Manage customisation, upgrades of SharePoint Library Team Site • Administrator for the Quality Management System.• Liaise with IT Services staff for upgrades, technical support and projects• Regularly update various technical and user documentation.• Liaised with students and staff and assisted with various information needs.• Supervision of Bachelor of Computing Systems helpdesk students.• Liaison Librarian for School of Trades and Technology.

    • Electronic Services Technician
      • Jan 2012 - May 2014

      • Assist with student assistance and administrative duties• Library issues, returns and general queries using Voyager (library management system)

    • Library Technology Assistant
      • Jul 2011 - Dec 2011

Education

  • Eastern Institute of Technology
    NZ Certificate in Business (Level 4), First Line Management
    2021 - 2022
  • Victoria University of Wellington
    Master of Information Studies, Library Science
    2011 - 2014
  • Massey University
    Postgraduate Diploma in Business and Administration (Business Information Systems), Information Systems
    2010 - 2011
  • Eastern Institute of Technology
    Bachelor of Computing Systems, Information Technology
    2008 - 2009
  • Eastern Institute of Technology
    Diploma in Information and Communications Technology(Level 5), Information Technology
    2007 - 2007
  • Havelock North High School
    2002 - 2006

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