Karn Heavey
Systems Support Team Leader - Acting at Eastern Institute of Technology- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Credentials
-
New Zealand Certificate in Business (First Line Management) (Level 4)
eCampus NZDec, 2022- Oct, 2024 -
BCS Foundation Certificate in Business Analysis V4.0
BCS, The Chartered Institute for ITSep, 2022- Oct, 2024 -
Certified Associate in Project Management (CAPM)
Project Management InstituteNov, 2020- Oct, 2024
Experience
-
Eastern Institute of Technology
-
New Zealand
-
Higher Education
-
300 - 400 Employee
-
Systems Support Team Leader - Acting
-
Jan 2023 - Present
-
-
Technical Project Leader
-
Jun 2016 - Present
• Responsible for leading the delivery of complex IT projects.• Responsible for writing business requirements• Facilitate project team meetings, minutes and develop detailed project documentation throughout the project lifecycle (PMBOK). • Manage project resources to meet project deliverables.• Manage project costs, timeframes and risks.
-
-
Assistant Librarian - Electronic Services
-
May 2014 - Jun 2016
• Manage technical upgrades, testing and support to MyEIT, the EIT student portal.• Manage online student communications and upgrades.• Manage technical upgrades and changes to Library & Learning Services website.• Manage customisation, upgrades of SharePoint Library Team Site • Administrator for the Quality Management System.• Liaise with IT Services staff for upgrades, technical support and projects• Regularly update various technical and user documentation.• Liaised with students and staff and assisted with various information needs.• Supervision of Bachelor of Computing Systems helpdesk students.• Liaison Librarian for School of Trades and Technology.
-
-
Electronic Services Technician
-
Jan 2012 - May 2014
• Assist with student assistance and administrative duties• Library issues, returns and general queries using Voyager (library management system)
-
-
Library Technology Assistant
-
Jul 2011 - Dec 2011
-
-
Education
-
Victoria University of Wellington
Master of Information Studies, Library Science -
Massey University
Postgraduate Diploma in Business and Administration (Business Information Systems), Information Systems -
Eastern Institute of Technology
Bachelor of Computing Systems, Information Technology -
Eastern Institute of Technology
Diploma in Information and Communications Technology(Level 5), Information Technology -
Havelock North High School