Business Development Manager

• Apr 2013 - Present

Office Manager

• Jun 2011 - Dec 2012

Responsible for various roles within the agency, keeping track of the real estate offer and working with high profile foreign clients • Managing one of the offices of the agency in a 5 star hotel • Staying in contact with the agency’s high profile clients (mostly Italians, Russians and British) • Going in the field with the real estate agents and the clients and interpreting • Translating the agency’s webpage and documents in English and Italian Responsible for various roles within the agency, keeping track of the real estate offer and working with high profile foreign clients • Managing one of the offices of the agency in a 5 star hotel • Staying in contact with the agency’s high profile clients (mostly Italians, Russians and British) • Going in the field with the real estate agents and the clients and interpreting • Translating the agency’s webpage and documents in English and Italian

Reception Manager

• Apr 2010 - Oct 2010

Responsible for checking in guests and making sure they have a pleasant stay at the hotel. • Controlling advance booking and reservations • Welcoming guests and checking them in • Receiving payment for the accommodation and allocating the rooms to the guests • Responsible for safekeeping of the guest’s valuables • Delegating the work to housekeeping and other guest services Responsible for checking in guests and making sure they have a pleasant stay at the hotel. • Controlling advance booking and reservations • Welcoming guests and checking them in • Receiving payment for the accommodation and allocating the rooms to the guests • Responsible for safekeeping of the guest’s valuables • Delegating the work to housekeeping and other guest services

Tour Guide

• Jun 2004 - Oct 2006

Managing and coordinating tours • Plan and schedule the destination and the venues of interesting places to visit • Warmly greet and register visitors and issue the identification badges • Guide the visitors from abroad in their chosen language (mostly English, Italian and Spanish) and tell them about the culture and natural heritage of Croatia (City of Split in particular) Managing and coordinating tours • Plan and schedule the destination and the venues of interesting places to visit • Warmly greet and register visitors and issue the identification badges • Guide the visitors from abroad in their chosen language (mostly English, Italian and Spanish) and tell them about the culture and natural heritage of Croatia (City of Split in particular)