Experience

Fashion Company

• Serbia
• Retail
• 200 - 300 Employee

• Retail Supervisor

  • Jun 2019 - Present

  - Budgeting and monitoring of weekly, monthly and seasonal results, - Development of BI analysis (stock, sales, KPI’s, ...), analysis of BI data, - Making proposals / decisions for changes in retail based on BI analysis - Creating a training plan for all levels within the Retail - Management of activities and organization within Retail (time of receipt of deliveries, organization of deliveries, transfers, returns, ...) - Preparation, organization and opening of new Retail unit - Operational preparations for discounts, price control and settings of POS materials - Implementation of operational and commercial plans of the company - Stores visiting and checking of controles - Training of managers, ass managers and salespeople - Daily communication with managers on the topic of implementation and organization - Monitoring of daily, weekly and monthly sales plans of all employees - Monitoring the success of training or coaching - Monitoring the work and development of employees in cooperation with the Retail Director I and HR - Employee evaluation - Monitoring and knowledge of the market and competition Show less



Textile House Trgovine doo

• Zagreb, Croatia

• Area Manager

  • Oct 2011 - May 2019

  Main responsibility for the chain of 9 stores ( 54 employees) in accordance with the directions, guidelines, budgets and other business plans set out by the Director of the company Daily responsibilities - make sure that stores are reaching of daily turnover according the budget, keep the stores in order following the VM book and create stores more attractive to the customers. Other responsibilities: Doing of reports for the HO (daily reports with final turnover, profit, pieces sold per customer and average price per customer); weekly reports (submit of all costs), quarterly reports (result after quarter was finish), budget report for further year Training of new employees Finding of premise for new store (negotiaton for optimal terms of renting agreements, order of equipment for store, to secure equipment in accordance with the budget, to secure the correct legal documentation for new store, keep the costs at a minimum and always within the budget, find employees for the store and do training of them) Show less



Magma dd

• Zagreb, Croatia

• Category Manager

  • Feb 2008 - Oct 2011

  Responsibility for the assortments, prices and presentation at the point of sale. Defining plans concerning retail opportunities and Board requirements (sales and margin plans for assortments and stores) Responsibility to determinate, managing and revise “Ideal stock” Responsibility for special retail campaigns Competitive analysis reporting about store layout Daily checking statements of profit Creating reports about stock inventories with suggestion for improving Daily visit of retail shops in order to controlling staff and shop, settle any possible problem with staff, goods, shops, decorations with tendency making high success Twice a year –visiting some world fair (Europe or China), choosing and buying goods for new season Show less



Conty Plus doo

• Zagreb, Croatia

• Office Manager

  • Nov 2006 - Feb 2008

  Organization of office operations and procedures Secure that all items are invoiced and paid on time Assist in the onboarding process for new hires Secure the smooth and adequate flow of information within the company to facilitate other business operations Manage schedules and deadlines Organization of office operations and procedures Secure that all items are invoiced and paid on time Assist in the onboarding process for new hires Secure the smooth and adequate flow of information within the company to facilitate other business operations Manage schedules and deadlines



M.I.Stanić doo

• Zagreb, Croatia

• Key Account Manager

  • Oct 2005 - Nov 2006

  Negotiated catalogue pricing and listings with major groups sales and motivational training to distributors/branches Negotiated catalogue pricing and listings with major groups sales and motivational training to distributors/branches



CVSistemi doo

• Zagreb, Croatia

• Office Assistant

  • Jan 2005 - Oct 2005

  Handling various office tasks with efficiency Handling with customer queries, correspondence and phone requests Placing orders of office supplies and equipment Handling various office tasks with efficiency Handling with customer queries, correspondence and phone requests Placing orders of office supplies and equipment



NIN uvoz izvoz doo

• Zagreb, Croatia

• Sales Manager

  • Jan 2001 - Oct 2004

  Maintain outstanding store condition and visual merchandising standards Taking care of store administration and ensure compliance with policies and procedures Controlling of expenses in store Creating and maintaining of team relationships Ensure high levels of customers satisfaction trought excellent service Maintain outstanding store condition and visual merchandising standards Taking care of store administration and ensure compliance with policies and procedures Controlling of expenses in store Creating and maintaining of team relationships Ensure high levels of customers satisfaction trought excellent service