Experience

Reliance Jio

• India
• Telecommunications
• 700 & Above Employee

• • Feb 2018 - Present

  Handling Market Operations, Distribution, Service in DTH for Chennai Market

• • Feb 2018 - Dec 2020



Sutherland

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Team Manager

  • May 2016 - Aug 2018



DishTV

• India
• Broadcast Media Production and Distribution
• 700 & Above Employee

• Area Service Executive

  • Sep 2014 - May 2016



SUN DIRECT TV PRIVATE LIMITED

• India
• Entertainment Providers
• 100 - 200 Employee

• Zonal Customer Service Executive

  • Nov 2013 - Sep 2014

  Handled Tamilnadu North Zone as Zonal Customer Service Executive. Responsible for all Service Metrics in the Zone. Handled 7 districts and 1 UT. Handled a team of 15 Area Service Executives who are responsible of each district's Service Operations through Service Distributors and Exclusive Store for DTH. Handled Tamilnadu North Zone as Zonal Customer Service Executive. Responsible for all Service Metrics in the Zone. Handled 7 districts and 1 UT. Handled a team of 15 Area Service Executives who are responsible of each district's Service Operations through Service Distributors and Exclusive Store for DTH.



Reliance Communications

• India
• Telecommunications
• 700 & Above Employee

• Cluster Lead

  • Nov 2012 - Oct 2013



Reliance Jio

• India
• Telecommunications
• 700 & Above Employee

• • Aug 2010 - Nov 2012

  Handling Field Service Operations for North Chennai in DTH

• • Jul 2009 - Aug 2010

  Coordination with all Field Service Operation team and other cross vertical functions like Finance, SCM, Technical team. Preparing Service Reports for Tamilnadu Zone, Verifying and processing all Service invoice for Service Franchise and Service Distributors in Tamilnadu Zone. Involved in Reconciliation of all CPE Materials for all partners in Tamilnadu Zone.

• • May 2008 - Jul 2009

  Handling customer query and executing New Installation orders and Service Request