General Manager

• Oct 2020 - Present

Director of Marketing

• May 2015 - Oct 2020

Brand/Communications Manager

• Jan 2012 - Apr 2015

Project Manager

• 2009 - Jan 2012

Quality Assurance Manager/Senior Account Executive

• 2008 - 2009

BBG brought me back on board initially as an independent consultant to review their internal processes. They were finding their processes to be inefficient and their error rates had increased over time due to gaps in their process. Upon completing a full audit of their internal processes, I developed a completely new workflow and process for the agency that is still in use today.Upon completion of this project, I then rejoined the BBG team on contract as an account manager, working along side the VP, Client Services managing the agency’s largest account, Manulife Financial.

Account Executive

• 2007 - 2008

ACCOUNT MANAGER on healthcare loop, managing day to day client requests and communications, liaison with production team, writing team and art department. This was a contract position. ACCOUNT MANAGER on healthcare loop, managing day to day client requests and communications, liaison with production team, writing team and art department. This was a contract position.

Marketing Specialist

• Nov 2004 - Nov 2005

This was a maternity leave contract as the Marketing Specialist. Responsibilities included development of all marketing collateral materials, trade show materials and promotional/motivational videos. Also managed the redesign and content update for the corporate website. This was a maternity leave contract as the Marketing Specialist. Responsibilities included development of all marketing collateral materials, trade show materials and promotional/motivational videos. Also managed the redesign and content update for the corporate website.

Production Manager

• 1999 - 2004

Managed marketing materials for multiple brandswith total billings of approximately $2.5 – 3.0 million. Managed all aspects of print and new media production of materials including sales representative materials, direct to patient materials, direct to consumer materials, as well as direct mail campaigns, large format digital materials, cd rom, dvd and web-based market research programs. I also facilitated numerous client training sessions to educate clients about agency life and production related issues, costing issues, etc.Accounts included: ASTRAZENECA (LOSEC,NEXIUM), ELI LILLY CANADA (EVISTA, ACTOS, HUMALOG, HUMATROPE), BIOVAIL CORPORATION (TIAZAC).

Production Manager

• 1995 - 1999

Responsibilities included: - anticipating potential production challenges and recommending non-compromising, cost-effective solutions,- effectively estimating projects to work within client budgets, while maintaining profitability and focus on excellence- developing and maintaining critical paths (timelines) from project conception to delivery- negotiating best price and maintaining good supplier relations- ensuring smooth communication between account executives and art department- thorough knowledge of sheet-fed, web and screen printing processes from pre-press to bindery- developing basic product knowledge for all accounts to ensure accuracy of all materials- member of team responsible for developing the proprietary onevoice communications process. (onevoice is a process that allows clients to identify their “circle of communicationsinfluence” and ensure that all communications to the various stakeholders within that circle support the strategic goals of the client.)