Experience

The Design Crew

• France
• Design Services
• 1 - 100 Employee

• Mentor

  • Sep 2023 - Present

  Mentor and lecturer - Advanced Product Discovery Mentor and lecturer - Advanced Product Discovery



Back Market

• France
• Internet Marketplace Platforms
• 500 - 600 Employee

• User Experience Researcher

  • Jun 2021 - Present

  * Collaborate across teams and various stakeholders to understand user needs, design research studies, and provide data-driven product suggestions. * Offer actionable recommendations for improved business outcomes, like feature adoption and user retention. * Facilitate stakeholder alignment sessions for implementing and prioritizing research findings based on their impact and effort. * Create assets (e.g., service blueprints, journey maps) to identify interface and service design optimization opportunities and shape product vision and design strategy. * Define research strategies for B2B and B2C user groups, considering impact, necessity, and budget. * Develop key health metrics for monitoring overall user experience. * Foster ongoing company-wide research engagement for building user-centric products. Show less



Deezer

• France
• Musicians
• 700 & Above Employee

• User Experience Researcher

  • Nov 2019 - Jun 2021

  - Worked cross-functionally with design, product, content strategy, engineering, and marketing teams to identify product issues. Iterated on relevant research topics per scope. - Designed quantitative and qualitative studies that address user behaviors, attitudes, and needs. - Conducted studies start-to-end. Analyzed data and presented it to stakeholders in visually intuitive and creative ways. - Generated insights that fuel ideation, and next evaluated designs to address specific needs. - Made evidence-based recommendations to relevant teams, ideated on solutions, and tested for usability issues. Show less



Media Measurement Limited

• India
• 1 - 100 Employee

• Freelance Media Analyst

  • Nov 2018 - Sep 2019

  - Monitored and analyzed secondary news sources to provide insight into media presence on relevant subject areas, including reach, impact, and tone of voice. - Researched and collated client media presence into weekly newsletters to senior-level stakeholders. - Monitored and analyzed secondary news sources to provide insight into media presence on relevant subject areas, including reach, impact, and tone of voice. - Researched and collated client media presence into weekly newsletters to senior-level stakeholders.



Emotion Regulation Laboratory at Hunter College

• Senior Research Assistant

  • Jul 2015 - Jul 2017

  -Assisted with manuscript preparation by conducting literature reviews; edited and updated study protocols -Generated syntax for qualitative and quantitative variables. -Assisted with dataset analysis by coding observed behaviors and cleaning datasets (i.e. missing data, outliers) and by processing ERP data (artifacting and trial counts). -Coordinated experiment flow by recruiting, pre-screening and debriefing participants -Conducted behavioral and neuroscience research experiments with adults and children using physiological (i.e. EEG, ECG, eye-tracking, skin conductance) and interactive (Trier Social Stress Test, Donation, Waiting Task) measures to examine emotion regulation methods (cognitive reappraisal, ABMT) designed to reduce stress and anxiety and improve emotional health. Show less



CITYMD

• Hospitals and Health Care
• 700 & Above Employee

• Patient Care Representative

  • Jan 2012 - Feb 2016

  - Fostered mindful clinician-patient communication for efficient patient care experience at a rapidly growing healthcare company. - Gained insights into company strategy and innovation, participated in problem-solving scenarios by working with members of the initial team. - Directly assisted clinicians and managers by handling patient information using an electronic medical record system (Aprima, eClinical Works), writing invoicing and supporting patient care documentation, and coordinating referral appointments for further care Show less